Remote Senior Cloud Engineer

Summary

The Senior Cloud Engineer role at Conversant Group involves supporting organizations in migrating to Office 365 or upgrading their existing services. Key responsibilities include technical implementation, consultation, troubleshooting, mentoring, and documentation maintenance. Required qualifications include experience with Office 365, Azure and/or AWS migrations, administrative and configuration experience with Microsoft 365's Cloud suite, and strong communication skills.

Requirements

• Experience in setup, hardening, and configuration of Office 365 tenants
• Experience in migrating workloads and infrastructure to Azure and/or AWS as IaaS or PaaS
• Experience with migrations using native Microsoft tools and 3rd party migration tools
• Administrative and configuration experience with Microsoft 365's Cloud suite including Office, Teams, SharePoint, Intune, and OneDrive
• Experience in creating and maintaining technical documentation
• Ability to train and mentor highly technical and non-technical audiences alike
• Experience in implementing Microsoft Entra/AD, Entra Connect/Azure AD Connect
• Experience in implementing Single Sign-On (SSO)
• Working knowledge of troubleshooting and configuration of various Exchange servers and Exchange Online
• Administrative and configuration knowledge of Active Directory
• Hands-on setup and configuration knowledge of Windows Server (various versions)
• Experience with mail security platforms (Mimecast, Proofpoint, etc.)
• Experience in hardening Office 365 and mail security platforms environments
• Experience configuring and maintaining Microsoft Intune for device management, application deployment, policy enforcement, and security settings

Responsibilities

• Technical implementation and initial support of Office 365 tenants
• Design, architecture, configuration, and migration best practices for Office 365 environments
• Provide consultation and hands-on implementation support for Office 365 migrations
• Support the Project Manager in gathering and analyzing requirements, solution design, and execution of the migration
• Troubleshoot and develop solution paths for migrations and new configurations for customers
• Mentor, train, and troubleshoot with peer engineers on Office 365 implementations and migrations
• Provide on-demand guidance to engineers on the team when issues and questions occur
• Develop and maintain Office 365 governance documentation and PowerShell scripts with product owners & peer engineers
• Partner with IT and other external workgroups for the integration of applications that support Office 365 solutions
• Assist staff with troubleshooting complex technical issues experienced by internal and external customers
• Provide training on Office 365 solution offerings, as well as IT orientation and security training
• Provide technical support and maintain uptime as defined within IT acceptable standards
• Address production issues experienced by Office 365 users

Preferred Qualifications

• Experience with migrations to Azure and/or AWS
• Experience in hardening Azure and/or AWS environments
• Setup and configuration of Azure Virtual Desktop
• Setup and configuration of Microsoft Defender for Endpoint
• Experience configuring and maintaining Microsoft Teams Voice
• Implementation of Data Loss Prevention (DLP)

Benefits

• Internal and external learning & development opportunities, including career advancement
• Competitive compensation & benefits
• Scheduled & flexible PTO programs
• Fully remote work options
• Family friendly programs
• Care packages
• Regular team building events