HoYoverse is hiring a
Senior Community Director

Summary

The job is for a Community Manager at HoYoverse, a global gaming company with offices in various locations. The role involves creating and executing community strategies, managing regional social media content, collaborating on global projects, developing social media platforms, and establishing effective feedback mechanisms among other responsibilities.

Requirements

• 7+ years’ experience in community management, publishing, or social media marketing for large-scale global gaming communities
• Broad general knowledge of different regional community cultures; deep understanding of North American culture
• Familiar with the mechanics, algorithms and user attributes of mainstream social media landscape
• Rich vendor communication and stakeholder management experience
• Deep understanding of game mechanics and the needs of the development team
• Understanding of copywriting requirements and accurate vocabulary usage
• Vast experience in content management platform CMS, webpage production, SEO and event operations
• Hold a certain level of art appreciation, image editing ability, technical programming and agile project management skills
• Proven experience as a leader of change

Responsibilities

• Develop a player-first community strategy
• Own and drive the game’s short and long-term community strategy
• Manage regional social media content scheduling specifications
• Collaborate across regions to develop efficient workflows
• Manage global projects with community project and creator teams
• Stay at the forefront of a rapidly changing community ecosystem
• Work with cross-functional teams to develop programs that drive action toward achieving key community growth goals
• Establish effective feedback mechanisms
• Build and expand community knowledge base
• Manage multi-person team across different regions

Preferred Qualifications

Proficient in English, Mandarin Chinese a big plus

Benefits

• Competitive salary
• 100% employer-paid healthcare premiums for you and your dependents
• Generous paid time off
• 401K / RRSP plan
• Employer-paid life and disability insurance
• Team-building activities throughout the year
• Flexible working hours
• As a remote team across North American time zones, we embrace flexible working. You may choose to work remotely, in-offices or hybrid, for a more flexible lifestyle that suits you best