Senior Compliance Associate, QA

Summary

Join Kraken's Core Compliance Team as a Quality Assurance specialist and play a pivotal role in managing the FIU QA program. You will conduct QA reviews across compliance functions, develop and refine QA testing programs, analyze performance data, and prepare comprehensive reports. This high-impact role requires strong analytical skills, attention to detail, and the ability to manage multiple projects. The position is fully remote but requires partial overlap with US time zones. Contribute to a proactive, solutions-driven risk management function within a global, mission-focused company. Help Kraken accelerate the global adoption of crypto and build the future of this exciting industry.

Requirements

• Minimum of 3-5 years of experience in the financial industry, preferably in a QA, Audit, BSA/AML, or Compliance Testing role (Crypto or regulatory experience is a plus)
• Familiarity with QA testing frameworks, risk-based sampling, and audit procedures in compliance environments
• Strong analytical mindset; capable of reviewing structured and unstructured data from varied case and transaction systems
• Demonstrated ability to maintain confidentiality and integrity in handling sensitive information
• Exceptional ownership of deliverables and ability to meet deadlines in a fast-paced environment
• High attention to detail with strong presentation writing and documentation skills
• Comfortable with managing multiple projects and priorities with frequent context switching
• The role is remote, but must cross-over at least partially with US timezones

Responsibilities

• Manage the FIU QA program from start to finish, including maintaining, updating, and executing the program across transaction and blockchain monitoring, investigations, and Suspicious Reporting filings
• Conduct QA reviews across compliance functions such as various programs within Enhanced Due Diligence (EDD), Financial Intelligence Unit (FIU), and Sanctions
• Assist in developing and refining QA and Compliance testing programs and procedures, including AI workflows
• Analyze quality performance data, including customer feedback, to identify trends, root causes of issues, and opportunities for continuous improvement. Document findings and prepare comprehensive reports for stakeholders
• Contribute to the preparation and delivery of QA MI reporting and Observation & Recommendation reports
• Applying QA scoring methodologies utilizing a risk-focused model to outline scorebands and document findings per workflow-specific scorecards
• Document QA feedback based on testing outcomes and collaborate with stakeholders to ensure remediation and enhanced quality
• Support continuous improvement efforts and process enhancements based on QA observations
• Help promote a culture of compliance and quality assurance across all operational workflows
• Produce polished, professional deliverables for internal and external reporting needs
• Foster cross functional relationships with key stakeholders