Quality Control Lead

Summary

Join Xometry as a Quality Lead and oversee all aspects of quality assurance in our production process, ensuring products meet the highest standards and customer specifications. You will act as a liaison between customers and suppliers on quality issues, implement production system changes, and lead a team of quality engineers. Responsibilities include coordinating product launches, ensuring manufacturability and quality, reporting production risk analyses, and managing the prototype and mass production processes. You will also conduct audits, implement quality management systems, drive continuous improvement, and analyze quality data. This role requires strong leadership, problem-solving, and communication skills, along with extensive experience in quality management within a manufacturing setting.

Requirements

• Higher technical education — engineer, quality engineer, process engineer, design engineer, or similar
• At least 10 years of experience as a quality head responsible for quality metrics in production in a manufacturing setup (Aerospace or Automotive preferred)
• Expert knowledge of quality standards, documentation, the manufacturing process of parts, the production process, and equipment
• Knowledge of various metal post-processing techniques
• Knowledge of various construction materials and their mechanical properties: metals, plastics, and composites
• High conversational and written level of English
• Willingness and desire to work in a fast-growing business environment, and readiness to adapt
• Proven experience in leading and managing a quality team
• Strong understanding of quality management systems and auditing processes (ISO 9001, etc.)
• Excellent problem-solving and analytical skills
• Ability to read and interpret engineering drawings and specifications
• Proficiency in using various measuring devices and inspection equipment (Laser Tracker, PCMM, CMM, etc.)
• Knowledge of statistical process control (SPC) and FMEA
• Strong communication and interpersonal skills
• Ability to work independently and drive actions to completion
• Strong organizational skills and the ability to work in a dynamic environment
• Able to multitask, meet deadlines, and support all supplier quality-related activities

Responsibilities

• Coordinate the development and launch of products into production, ensuring quality standards are met throughout the process
• Act as a liaison between the customer and the supplier company on quality issues
• Ensure the transition from design to production through concurrent engineering activities with process engineers
• Implement all changes to the production system related to product modifications
• Ensure manufacturability and quality
• Report all production risk analyses and associated action plans and capabilities
• Lead product definition and development to ensure compliance with requirements
• Apply the production management system and engineering change management, as well as quality tools and standards
• Ensure that the main production stages are successfully completed on time and meet quality goals
• Supplier interaction: auditing the supplier, identifying a list of improvements, and organizing and conducting quality improvement activities at the supplier
• Receiving requirements from the customer: defining initial quality goals, developing a quality management plan, and ensuring these requirements are met
• Managing the prototype development and production process: agreeing on additional part requirements, coordinating changes, and transferring information to the supplier company
• Managing the mass production order process: monitoring the quality of each stage of the technological process and controlling the quality of finished products
• Tracking goal achievement through subsequent risk assessments based on FMEA (Failure Modes and Effects Analysis), special characteristics, capabilities, tolerance stacks, PPM, etc
• Having the authority to stop any process or product delivery in case of serious noncompliance
• Being responsible for compliance, perceived quality, and traceability of any parts supplied to the customer at all stages of development
• Preparing and compiling PPAP (Production Part Approval Process) files and supporting the supplier's quality engineer in sending initial samples, including process audit
• Adhering to and promoting standard operating procedures and policies outlined in the FCS quality management system
• Ensuring timely response to corrective actions in accordance with policies and procedures, including meeting customer response time requirements
• Validation of 8D from the supplier and participation in the escalation process
• Manage and mentor a team of quality engineers, providing guidance and support
• Conduct internal and supplier audits to ensure compliance with quality standards
• Implement and maintain quality management systems (ISO 9001, etc.)
• Drive continuous improvement initiatives to enhance product quality and production efficiency
• Analyze quality data and identify areas for improvement
• Develop and implement quality control plans and procedures
• Oversee the calibration and maintenance of measuring equipment
• Lead root cause analysis and corrective action efforts for quality issues
• Provide training and support to production staff on quality control processes

Preferred Qualifications

• Experience in the automotive or aerospace industry
• Internal auditor certifications (ISO 9001, ISO 14001, BS OHSAS 18001, AQAP 2110)
• Experience with Verisurf X, Catia V5, Unigraphics, Polyworks, ThinkDesign, and SolidWorks
• Experience with root cause analysis and corrective action processes
• Experience in GD&T - Geometric Dimensioning and Tolerancing
• Language skills - English C1 required