Senior Consultant

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Professional Services team member. This remote, full-time role, based in Tokyo or Osaka, requires leading implementation projects for Veeva Commercial solutions (CRM, Vault PromoMats, etc.). You will manage project tasks, collaborate with customers and internal teams, and ensure customer success. The position demands 5+ years of experience, including 2+ years in IT consulting or life sciences, and fluency in English and Japanese. Veeva offers a flexible work environment and various benefits, including health and wellness programs.

Requirements

• 5+ years experience with a minimum of 2 years in either IT consulting / professional services environment in a regulated industry (banking, insurance, life sciences, etc.) or in a life sciences IT / Commercial area
• Exposure to business and IT groups in an implementation, administration, or other supporting role for software solutions
• Experience developing workshop material, training material, or requirements-gathering sessions with business and system stakeholders
• Ability to act with speed to understand requirements, create corresponding solutions, and willingness to “roll up your sleeves” to design and implement a Veeva solution
• Ability to travel in domestic and international
• Business Level English and Fluent in Japanese

Responsibilities

• Lead implementation/roll out/enhancement/migration project of Commercial Veeva Solution (CRM/Vault PromoMats/Events Management, etc.) to our global/domestic clients
• Manage tasks during the implementation project such as workshops delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live activities
• Collaborate with customers and team members both Japan-based and Global-based
• Alignment with customer’s global governance
• Collaborate cross-functionally with Product, Strategy, Sales, CSM and other teams across the company

Preferred Qualifications

• Experience in the Life Sciences space with knowledge of promotional materials or commercial excellence
• Direct experience with systems such as Veeva CRM, Veeva Vault PromoMats, Salesforce, Oracle, and other Life science industry technologies
• Data Analysis, computer science, or related degree
• Experience in services delivery management and/or systems implementation, project management

Benefits

Health & wellness programs