Senior Consultant, Engagement Manager

Summary

Join Hakkoda, an IBM Company, as a Sr. Consultant, Engagement Management! This client-facing role requires managing client relationships, overseeing project execution, and contributing to revenue. You will leverage your leadership skills, build strong relationships, and work collaboratively with a team of engineers and data scientists. The position demands superior problem-solving, analytical, and communication skills to ensure successful client projects. You will manage a team of Engagement Managers and work with various experts across the company. This role offers opportunities for personal and professional growth within a collaborative and supportive culture.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or other relevant fields
• 5+ yrs in progressive technical roles - including enterprise-level project or program management experience
• 2+ years experience in management positions
• Fluency in English is a must
• Experience leading Agile projects including, experience working in Confluence and Jira
• Experience working with product owners / business application owners and development teams to understand business and user requirements
• Exceptional analytical and quantitative problem solving skills
• Strong stakeholder management, presentation, and communication skills
• Initiative taker, eager to break new ground, create opportunities for others
• Outstanding project and process management skills with eye towards continuous process improvement
• Superb client service skills with both creative and analytical mind-set
• Knowledgeable on cloud technologies (e.g., AWS, Azure, GCP) and data engineering concepts

Responsibilities

• Manage client relationships
• Oversee project execution
• Contribute to revenue through billable work
• Manage the team of Engagement Managers at Hakkoda
• Work with a range of experts in Hakkōda, from data scientists to architects to software and app designers
• Help our clients in the private, public, and social sectors solve some of their most pressing data challenges
• Build and strengthen client relationships to achieve long-term partnerships
• Develop a thorough understanding of our products and service offerings to better align to client needs
• Ensure KPIs, CSAT are being met

Preferred Qualifications

• ScrumMaster Certification
• Hands-on experience working with various data models
• Strong communication skills and a proven track record for coaching and growing individuals

Benefits

• Comprehensive Life Insurance: Including dental and vision, wellness, home spa treatments, express doctor visits etc
• Paid Parental Leave
• Flexible PTO Options
• Company Bonus Program
• Asociación Solidarista
• Technical Training & Certifications
• Extensive Learning and Development Opportunities
• Flexible Work-from-Home Policy
• Work from Anywhere Benefit