Senior Consultant - Reporting and Analytics

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Senior Consultant in our Professional Services team. You will play a key role in implementing Vault Safety, our innovative pharmacovigilance solution, for our life sciences customers. This remote, full-time position requires leading project delivery, defining business processes, and guiding customers through implementation programs. You will work closely with customers and internal teams, leveraging your expertise in PV reporting and data analysis. The ideal candidate possesses extensive experience in drug safety and pharmacovigilance, strong technical skills, and excellent communication abilities. Veeva offers a competitive compensation package and a supportive work environment.

Requirements

• 5+ years of experience in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, with at least 2 years of experience in leading PV reporting workstreams
• Hands-on experience with PV reporting tools such as Cognos, OBIEE, RedShift and Power BI
• Strong knowledge of SQL and PLSQL, with the ability to write and optimize queries for database reporting and analysis
• In-depth understanding of pharmacovigilance processes, safety data management, and regulatory requirements. Proven experience defining global business processes for safety
• Self-starter and motivated individual with the proven ability to work independently in a dynamic environment
• Excellent verbal and written communication skills
• Proven ability to manage diverse customers and /or stakeholders and ensure project delivery to a high degree of satisfaction
• Experience in facilitating workshops to gather client requirements, resolve issues, and align stakeholders on reporting needs and expectations
• Strong analytical skills and experience with creating, managing, and validating safety-related reports, dashboards, and metrics
• Consulting experience in leading client engagements, conducting workshops, and managing expectations while providing strategic insights and recommendations
• Ability to travel up to 40%
• Qualified candidates must be legally authorized to be employed in the United States

Responsibilities

• Lead life sciences customers in the implementation of Vault Safety Workbench
• Define strategies, business processes, technical solution and implementation approach for deploying Vault Safety Workbench across an organization
• Work closely with the Product team and Influence the design and features of our early adopter products
• Oversee the design, configuration and maintenance of reporting solution using Safety Workbench
• Perform fit gap analysis, advanced data analysis and prepare custom safety reports, dashboards, and metrics to support pharmacovigilance activities
• Collaborate with business stakeholders to define reporting requirements and translate them into technical specifications
• Perform hands-on work with databases, including querying, extracting, and validating data using SQL/PLSQL
• Lead the preparation of project timelines, and resource allocation for reporting deliverables
• Serve as the primary point of contact for clients regarding PV reporting needs, managing client relationships and expectations
• Organize and facilitate workshops with clients to gather detailed reporting requirements, address challenges, and ensure alignment on project goals and timelines
• Guide clients through the PV reporting process, providing expertise on best practices, solutions, and approaches
• Ensure compliance with regulatory requirements and pharmacovigilance standards in all reporting activities
• Provide guidance and mentorship to junior team members, assisting in their professional development and growth
• Troubleshoot and resolve any reporting issues, ensuring system integrity and accuracy of data
• Assist clients in interpreting complex data and help them make informed decisions by delivering actionable insights through clear reporting and presentations
• Demonstrate consultative skills to help clients identify opportunities for continuous improvement and operational optimization in pharmacovigilance
• Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders
• Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
• Ensure customer success from beginning to end of the engagement lifecycle

Preferred Qualifications

• Life Science, computer science, or related degree
• Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, Empirica, PV Reports , Datamarts and/or other Pharmacovigilance and/or Reporting or Signal Detection solutions
• SaaS/Cloud experience
• Experience in demonstrating software applications in product pre-sales
• Locality to major life sciences customer hub (NJ; Boston, MA; Philadelphia, PA; Chicago, IL, RTP NC)

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program