Senior Content Designer

Summary

Join GoFundMe as a Senior Content Designer and play a key role in shaping mission-critical product initiatives. Lead content design on high-profile projects, partnering with various teams. Align your work with business goals and user needs, advocating for clear and engaging content. Champion content design best practices by mentoring others and improving UX writing skills. This remote-eligible role requires a strong content design portfolio showcasing business impact and experience designing for social media platforms. Candidates should be based in San Diego, Los Angeles, or San Francisco.

Requirements

• Have a strong content design portfolio of projects showcasing goals, process, and outcomes, including business impact
• Have a background in designing product experiences for social media ecosystems—activity feeds, user-generated content, profiles, sharing, etc
• Confidently connect your strong knowledge of user psychology in online social ecosystems to tangible UX solutions
• Confidently contribute to product strategy and vision - not just what words to write, but what product we should build
• Clearly articulate your content recommendations and decisions to stakeholders
• Give, seek, and incorporate thoughtful feedback - whether it’s about product strategy, design decisions, or word choice
• Advocate for equitable, accessible design and product choices that serve all users with care and attention
• Take initiative and prioritize workload while meeting project deadlines
• Have experience working with a design system and using tools like Figma, Lyssna (UsabilityHub), and JIRA

Responsibilities

• Lead content design on high-profile product initiatives as a part of a cross-functional product team
• Partner with product designers, researchers, product managers, engineers, legal, marketing, and other writers
• Align your work with business goals, user needs, and our design system
• Advocate confidently for clear, consistent, engaging content for your product area at every stage of the product cycle
• Champion the discipline's impact by proactively mentoring designers, PMs, and others to help them improve their UX writing skills and center content in their own processes

Preferred Qualifications

• Experience tracking the business impact of content design and communicating it to internal stakeholders
• Writing experience in the digital fundraising space

Benefits

• Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits
• Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being
• Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow