Remote Senior Customer Ops Engineer

Summary

Join Second Front Systems as a skilled and motivated customer facing Security Customer Ops Engineer to spearhead technical efforts in bringing customers onboard to the DevSecOps platform (Game Warden). This role reports directly to the Director of Technical Delivery within the Customer Experience organization.

Requirements

• 5-7 years of relevant experience
• Certified AWS Solutions Architect
• Experience as a Software Engineer or DevSecOps Engineer
• Certified Kubernetes Administrator (CKA)
• DoD 8570 compliance

Responsibilities

• Architect-level experience designing, implementing, and operating cloud-based infrastructure
• Expertise with at least one of the following cloud providers: AWS, GCP, or Azure
• Deep expertise and experience with containerization
• In-depth experience with Kubernetes and AWS EKS
• Experience deploying and managing applications with Helm
• Experience with infrastructure as code
• Proficient in image and container hardening
• Familiarity with CVE’s
• Ability to develop, optimize, and debug code
• Strong coding skills with exposure to one or more of the following: Go, Python, Bash
• Ability to implement, modify, and maintain CI/CD pipelines
• Strong communication and interpersonal skills
• Strong attention to detail and ability to understand technical concepts
• Excellent organizational and time management skills
• Expertise with DevSecOps principles: security automation, continuous security, and cross-functional collaboration
• Familiarity with Gitlab
• Familiarity with Google Workspaces

Benefits

• Competitive Salary
• 100% Healthcare, vision and dental coverage
• 401(k) + 3% company contribution
• Wellness perks (Fitness classes, mental health resources)
• Equity incentive plan
• Tech + office supplies stipend
• Annual professional development stipend
• Flexible paid time off + federal holidays off
• Parental leave