Senior Data Analyst

Summary

Join The Muse as a Senior Data Analyst and contribute to a fast-growing company with a mission to connect professionals with values-aligned careers. Working remotely from Canada (other locations considered), you will collaborate with a cross-functional team, providing actionable insights and driving data-driven decision-making. You will create innovative analyses, develop analytical products, and present findings to executive leadership and sales teams. This role requires strong analytical, communication, and presentation skills, along with experience in SQL, R, or Python and business intelligence tools. The ideal candidate is a data detective, passionate about customer experience, and comfortable working in a remote, collaborative environment.

Requirements

• 3-5 years of related work experience in analytics (not just data engineering), presenting data to and discussing findings with non-technical audiences, including executives, and a proven track record of providing valuable insights from data that drives strategic thinking with business objectives
• Excellent written and verbal communication skills in English and can fluently discuss analytical findings
• Excited to not only provide answers but also to help people learn how to do their own analysis
• Must be a “data detective” and will investigate issues until you’ve identified the root cause, ensuring good quality data
• Strong relationship management and interpersonal abilities
• Comfortable working in SQL, R or Python for data analysis and can switch to Excel or Sheets to do some pivot tables and vlookups. In addition, you are well-versed with Looker or other BI tools
• Innovative team player who can work independently and autonomously and develop and drive data initiatives to uplevel the organization
• Ability to work cross-functionally, converting requests from stakeholders and into technical requirements to ensure that business needs are met
• Passionate about the customer experience and have an empathetic, analytical, and modern product practice mindset
• Manages multiple projects simultaneously, prioritize, and meet deadlines while working in a fast-paced environment
• Comfortable in a highly collaborative, matrixed, and distributed (remote) workplace

Responsibilities

• Provide actionable reporting, analysis and recommendations to help the organization improve performance and achieve enterprise objectives; this includes presenting to executive leadership and sales functions in a way that is clear and concise to a non-technical audience
• Design and define analytical standards, data definitions, dashboards & processes to provide timely insights
• Establish innovative analytical reports, developing new ways of thinking about our data and presenting findings in a clear and concise manner to help drive commercial success and strategy
• Build, develop and implement enhancements to reporting and analytics processes
• Translate data requests into actionable data plans and work across the data platform and engineering teams to implement
• Deliver dashboards that enable data-driven decision making and conduct more in depth analysis using SQL, R, Looker & other business intelligence tools
• Leverages analytics to understand audience preferences to expand reach, improve engagement, keep users coming back, and identify new audience segments
• Helps make sure the right content reaches the right audience in the most effective format

Preferred Qualifications

• Media, content, publishing, job platform and/or other consumer-facing website experience is a plus
• Passion for the mission of The Muse and its success

Benefits

• Remote work, flexible hours
• Salary commensurate with experience and background. $75,000 - $85,000 a year