Senior Data Analyst

Summary

Join Twilio as a Senior Data Analyst, GTM Finance, reporting to the Director, GTM Finance. Lead GTM data analytics and metrics reporting to identify key business trends, support GTM initiatives, and drive ad hoc analyses. Collaborate with GTM business partners and Finance teams to deliver impactful insights and scalable reporting solutions. Responsibilities include owning GTM Finance reporting and dashboarding, analyzing sales productivity and pipeline trends, driving operational efficiency, partnering cross-functionally, developing Deal Desk activity reporting, delivering strategic insights to senior leaders, and championing data quality and AI adoption. The role requires 6+ years of data analytics experience (2+ years supporting GTM functions), strong analytical and communication skills, and proficiency with various tools. A Bachelor's degree is desired but not required. The position is remote in Canada, with occasional travel.

Requirements

• 6+ years of experience in data analytics, with at least 2 years supporting GTM functions (i.e. Sales, Marketing, Operations)
• Proven ability to analyze large datasets, draw meaningful insights, and translate findings into actionable recommendations
• Comfortable working in a fast-paced, ambiguous environment with shifting priorities
• Strong strategic thinking and problem-solving skills, with a proactive, self-directed mindset
• Excellent communication skills, including experiencing presenting insights to executive leadership and cross-functional teams
• Deep understanding of Salesforce and GTM metrics reporting
• Advanced proficiency with Tableau, SQL, Looker, Excel, and Google Sheets

Responsibilities

• Own GTM Finance reporting and dashboarding to provide visibility into key performance metrics across the entire GTM organization (including Sales, Global Operations, Strategic Partnerships)
• Analyze sales productivity, pipeline trends, win rates, and revenue tracking to support accurate forecasting and establish sales targets aligned with financial plans
• Drive operational efficiency across the GTM Finance team by automating processes, optimizing dashboards, and streamlining recurring reporting
• Partner cross-functionally with GTM teams and Finance to identify business drivers, uncover growth opportunities, and improve data accuracy
• Develop reporting and metrics on Deal Desk activity to enhance operational efficiency
• Deliver strategic insights to senior leaders through clear storytelling, turning complex data into actionable recommendations
• Champion data quality and AI adoption by partnering with our GTM Strategy and Operations team, as well as our Business Intelligence team to ensure reliable, scalable reporting infrastructure
• Adapt in a dynamic work environment and contribute to broader GTM Finance initiatives as needed

Preferred Qualifications

• Bachelor’s degree in Data Science, Finance, Business, or a related field, or equivalent professional experience
• Experience with financial planning tools such as Anaplan
• Python expertise
• Understanding of KPIs and business models for usage-based businesses

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program