Senior Data Center Engineer

Summary

Join Fastly's Datacenter Infrastructure Team as a Senior Data Center Engineer and oversee the installation, configuration, and deployment of data center equipment globally. You will train and mentor team members, manage daily workload using JIRA, and create internal and external documentation. Responsibilities include ordering and handling cross connects, configuring BGP, and resolving logistic issues with the Procurement team. You will also guide remote hands personnel and third-party vendors, support complex problem-solving, and participate in on-call rotations. This remote, UK-based role requires 10+ years of experience in data center operations and expertise in power and network cabling standards. The position offers a competitive salary, bonus, equity, and benefits.

Requirements

• 10+ years of direct involvement in supporting data center operations at an Internet Service Provider (ISP), hosting provider, or other datacenter-oriented position
• Experience of DWDM architecture
• Expert-level knowledge of power and network cabling standards including but not limited to NEMA, IEC, and/or ANSI/TIA - crimping copper patch cords and troubleshooting fiber optic cabling is a required skill set at Fastly
• Highly experienced with working with 3rd party vendors to oversee PoP installations and hardware repairs
• Proficient in Linux
• Proficiency with hardware from Hyve, HPE, Dell, Arista, Ciena, and/or Cisco
• Proven experience as a Data Center Engineer with a focus on rotations and 24/7 operations
• Able to read and write English installation documentation (documents/drawings/spreadsheets)
• Knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.) and able to document practices
• Able to lift heavy equipment
• Able to work days/nights/weekends/holidays, if needed and/or required
• Able to travel up to 15% of the time

Responsibilities

• Oversee the installation (rack, stack and cabling), configuration and deployment of data center equipment deployed to Fastly data centers worldwide
• Assist in training new hires and mentoring existing team in both current and new skill development
• Order and handle cross connect circuit installs/de-Installs, configure BGP and update internal circuit records
• Organize and prioritize daily workload using the JIRA issue tracker
• Write and publish SOW / SOP for internal Fastly documentation to be used internally for DCI and externally for other Fastly teams
• Enable team productivity by ensuring that hardware is onsite; work closely with Procurement team to resolve logistic issues that could impact timelines
• Provide guidance and instructions to remote hands personnel and third-party vendors to carry out tasks such as POP deployments, hardware replacements, cable installations, and troubleshooting under your supervision
• Partner with your Datacenter Engineers with a player / coach approach; support complex problems as a middle point of escalation for the team
• Actively participate in Fastly’s on-call pager rotation

Preferred Qualifications

Knowledge in Bash or Python scripting languages

Benefits

Salary: We envisage a salary range of £85,000 - £105,000 plus bonus, equity and benefits