Senior Data Scientist

closed
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Wix

πŸ“Remote - Ukraine

Summary

Join Wix's Customer Care Guild as a Senior Data Scientist and leverage AI-based technology to enhance the customer care user experience. You will develop cutting-edge LLM-based chatbot solutions and knowledge management systems, applying and fine-tuning generative AI models. Your responsibilities include developing models for specific use cases, collaborating with cross-functional teams, and mentoring team members. This role requires extensive experience in data science, machine learning, and NLP, along with proficiency in Python and relevant frameworks. Wix offers a friendly atmosphere, diverse growth opportunities, and a flexible work model.

Requirements

  • 5+ years experience in Data Science with relevant exposure to generative AI projects
  • Solid understanding of Machine Learning and Deep Learning, including extensive experience in NLP
  • Proficiency with Large Language Models, including Prompt Engineering, Fine-Tuning, Automatic Evaluation, and Retrieval-Augmented Generation (RAG)
  • Demonstrated ability to implement scalable and maintainable end-to-end solutions
  • Proficiency in Python and experience with ML frameworks and platforms (e.g., TensorFlow, PyTorch)
  • Strong team player with great communication skills

Responsibilities

  • Develop and enhance LLM-based chatbot solutions and knowledge management systems
  • Apply and fine-tune generative AI models to improve user experience and customer care efficiency
  • Develop models for specific use cases like intent classification, ambiguity detection, retrieval re-ranking, etc
  • Collaborate with cross-functional teams to integrate AI solutions within existing frameworks
  • Mentor team members in AI techniques and best practices

Preferred Qualifications

Master's degree in Data Science, Computer Science, or related fields

Benefits

  • Friendly atmosphere
  • Fantastic coworkers
  • Diverse growth opportunities in a dynamic environment
  • Office, remote, or hybrid work model
This job is filled or no longer available

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