Northwestern Medicine is hiring a
Senior Database Administrator

Summary

Join our quest for better healthcare as a Senior Database Administrator at Northwestern Medicine. This role reflects the mission, vision, and values of NM and requires strong technical skills, communication, and planning abilities.

Requirements

• Bachelor's degree or equivalent experience, Relevant IT Certifications
• 7+ years of experience

Responsibilities

• Provides leadership for implementation of RDBMS architecture for high availability, disaster recovery, and test systems utilizing best practices in the industry
• Maintains databases in the following areas: space management and object necessary to ensure optimum database performance and data integrity for systems
• Conducts regular database, file structure & security reviews to ensure compliance with policies, procedures, standards and methodologies & to identify areas of improvement
• Reports findings & recommendations to Database Manager, Database Team Members as well as leadership
• Completes management approved documentation necessary for all planned tests, implementations, upgrades & conversions, including implementation schedules & backout/recovery plans as evidenced by regular management reviews of online & hardcopy documentation
• Monitors databases on a regular basis, particularly space utilization, and performs proper & timely database backups/restores, reorganizations, re-indexing and compiles as directed
• Monitors and completes regular performance maintenance tasks, data integrity checks, performance tuning & backups/recovery steps as evidenced by successful completion of planned maintenance and minimal unplanned loss of database and system availability/functionality
• Exhibits strong oral & written communication skills necessary to communicate both technically &non-technically with team members, other IS professional staff, IS management, users & vendors to ensure successful & cooperative completion of tasks
• Communicates and follows up in a positive & meaningful manner with customers on (1) the incident ticket management, (2) proper procedures for system evaluations, (3) current task &project priorities that may conflict with their service request and (4) alternatives to requests for services that do not meet standards
• Communicates, via written and oral media, the status on project implementations & problem resolutions other IS staff, IS management & users as necessary
• Communicates problems & resolution statuses to vendors in a timely & professional manner as evidenced by positive and successful client/vendor relationships & results
• Documents policies, procedures, standards & methodologies as necessary for the proper maintenance of databases
• Exhibits strong task & project management skills required to ensure tasks & projects are completed in a timely manner
• Assists Database Manager in developing logical, project plans, including task timeframes and resource estimates
• Develops & maintains proficient use of project management software & tools as demonstrated by use in project planning as well as problem resolution, change control & quality control
• Understands & adheres to system implementation and system problem resolution priorities set by DBA Team & IS management as evidenced by implementation & problem resolution outcomes
• Assists in the identification & evaluation of new application/database products & tools and makes recommendations for purchase
• Participates as an active, contributing member of project teams as evidenced by project minutes,status reports and outcomes
• Support Responsibilities: Exhibits ability to resolve problems effectively and efficiently to ensure minimal disruptions and unplanned downtimes of assigned systems and databases
• Utilizes database knowledge & experience to effectively and efficiently analyze issues, diagnose problems & determine resolutions, working with other DBAs, Infrastructure & Application teams as necessary
• Escalates problems in a timely manner to Team Leader, other IS on-call/management staff & vendors as necessary
• Documents all problem-solving measures that then properly allow for team members to resolve recurring problems effectively & efficiently
• Provides on-call coverage of database systems 24x7x365 on a rotating basis
• Assists in Business/Disaster Recovery planning & preparedness efforts by participating in meetings and developing plans for responsible application databases

Preferred Qualifications

• Bachelor’s degree in Computer Science or related field
• 5+ years of experience in core discipline in the healthcare industry