Senior Database Reliability Engineer

Summary

Join PointClickCare as a Database Reliability Engineer (DBRE) and play a vital role in managing, building, maintaining, monitoring, and troubleshooting our cloud-based database infrastructure. You will work with engineering and SRE teams to support new product launches, improve processes through automation and coding, and ensure database objectives are met. This role requires implementing data-driven approaches to enhance performance and availability. You will also provide database expertise to other teams, assisting with troubleshooting and root cause analysis. PointClickCare offers a competitive salary, comprehensive benefits, and opportunities for professional development. We are committed to fostering a culture of innovation and collaboration, empowering our employees to make a meaningful impact on the healthcare industry.

Requirements

• 7+ Years working with relational databases systems (3+ at a Senior, lead or architect level)
• 2+ years in a DBRE or SRE role
• Experience working in the cloud (AWS, GCP or Azure)
• Coding \ Automation Experience
• Experience working with IaC tools such as Ansible, Terraform
• Experience working with source control such as GIT

Responsibilities

• Work on observability of relevant database metrics and make sure desired database objectives are met
• Work with DBA team to understand areas of toil. Implement automations\processes to help manage PCC's database systems at scale
• Implement a data-driven approach to performance and availability improvements to stakeholder database systems
• Provide database expertise to engineering and SRE teams (review of database migrations, queries, performance optimizations, standardize configurations and deployments of new database systems)
• Assist DBA team in performance troubleshooting and root cause analysis

Preferred Qualifications

• SQL Server experience preferred, MySQL, PostgreSQL nice to haves
• Experience working with VLDBs (1+ TB) and managing a large number of databases (100+)
• Languages such as Powershell, C#, SQL, Python
• Additional experience with the following tools\systems a plus: Git, Jira, Azure Data Factory, DataBricks, Grafana, InfluxDB and flavors of NoSQL databases

Benefits

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities