Senior Director, Endocrinology Pharmacy Operations

Summary

Join Corcept Therapeutics as the Senior Director of Endocrinology Pharmacy Operations and lead a comprehensive patient services organization. You will manage and optimize operations across various functions, including the Patient Support Hub, Field Reimbursement Specialists, Specialty Pharmacy, and Financial Assistance programs. Ensure seamless patient support throughout their treatment journey, enhancing access to therapy and improving patient outcomes. Develop and execute the strategic vision for Patient Services, lead and mentor a team of professionals, and drive operational excellence. Oversee case managers, field reimbursement specialists, and specialty pharmacy relationships. Direct the Continuity of Care team, manage financial assistance programs, and establish key performance indicators (KPIs). Ensure compliance with all regulatory and corporate policies. This role requires significant travel.

Requirements

• Must have an understanding of reimbursement experience in part D, pharmacy benefit, with a strong launch experience
• Ability to work as part of a collaborative team and partner with colleagues across the organization to build business insights
• Must possess excellent problem-solving capabilities
• Experience managing external vendor relationships including specialty pharmacies
• The candidate is conscientious, detail-oriented, and highly organized with the ability to schedule and complete a significant amount of work within time requirements; is able to work independently with minimal supervision or as part of a team to accomplish his/her tasks; and possesses project management skills
• Advanced skills with Microsoft applications including Word, Excel, PowerPoint, and other web-based applications
• May produce complex documents, perform analysis and maintain databases
• Ability to travel > 50%
• Bachelor’s Degree
• 10+ years of pharmaceutical or healthcare industry experience, pharmacy benefit, Part D, Specialty pharmacy or relevant consulting experience
• Vendor Management is a requirement

Responsibilities

• Develop and execute the strategic vision for Patient Services in alignment with company goals and rare disease therapeutic areas
• Lead, mentor, and manage a team of professionals across multiple functions, including the Patient Support Hub, Field Reimbursement Specialists, and Specialty Pharmacies
• Drive operational excellence, efficiency, and effectiveness across our Endocrinology patient support programs
• Oversee the Case Managers in our HUB to ensure patients and healthcare providers receive high-quality support with product access, adherence, and therapy management
• Implement strategies to improve patient engagement and enhance overall service delivery
• Lead the Field Reimbursement Specialist team to provide in-depth access and reimbursement support to healthcare providers and patients while also focusing on pulling cases through to get patient product approved ensuring seamless journey for patient and simplified processes for Healthcare providers
• Oversee relationship with specialty pharmacy network to include negotiations of contracts, metrics/Key Performance Indicators (KPIs)
• Identify service offerings with SPs to ensure patients are getting product distributed as necessary and contractually obligated
• Direct the Continuity of Care team or SPP to ensure patients maintain uninterrupted access to therapy
• Develop and manage financial assistance programs, including copay programs, patient assistance programs, and other affordability solutions, ensuring alignment with compliance and regulatory requirements
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness of patient support programs and drive continuous improvement
• Utilize data analytics to identify trends, insights, and opportunities to optimize patient services
• Ensure all patient services programs comply with regulatory, legal, and corporate policies, including those related to privacy, reimbursement, and financial assistance
• Stay informed about industry trends, regulations, and best practices, particularly within the rare disease space

Preferred Qualifications

• Market Access, Patient Services, Field Reimbursement, Specialty Pharmacy/Distribution, Pharma/Biotech, Leadership, Startup experience, Rare Disease
• Endocrinology experience highly desirable
• 7+ years of experience leading teams in Patient Services, Field Reimbursement and Specialty pharmacy

Benefits

The pay range that the Company reasonably expects to pay for this position is $206,700 - $304,000; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education