Senior Director, Strategy and Operations, MLR, Training

Summary

Join Acadia Pharmaceuticals as a Senior Director of Strategy and Operations, MLR, and Training, where you will lead commercial planning, analytics, forecasting, and training initiatives. You will leverage data-driven insights, manage Medical, Legal & Regulatory (MLR) processes, and develop comprehensive training programs. Responsibilities include developing actionable analytics, managing operational processes, and creating training infrastructure to enhance team capabilities and sales performance. Initially, you will oversee all three areas, with potential for responsibilities to be shared as the team grows. This role requires strong analytical, communication, and leadership skills, along with experience in the pharmaceutical/biotech industry.

Requirements

• Bachelor's degree in a quantitative field (e.g., statistics, operations research, mathematics, economics, business analytics)
• 12+ years of industry experience, with at least 8 years in commercial analytics and 6 years in a leadership role
• Strong understanding of pharmaceutical/biotech business practices and datasets

Responsibilities

• Lead data-driven decision-making by analyzing multiple data sources, KPIs, trends, and market events for all commercial departments including sales, marketing, patient and payer access teams
• Develop short-term and long-term forecasts for product portfolio and indications (incl. weekly/monthly/quarterly reporting of brand’s performance)
• Present key insights and strategic implications to senior management (incl. mid-quarter variance analysis to assess accuracy of forecast)
• Perform promotion mix optimization and provide actionable recommendations
• Partner with cross-functional teams to integrate market dynamics into demand forecasts (goal setting and S&OP/manufacturing)
• Data vendor management for quality product assurance
• Manage marketing material logistics, peer to peer program logistics, planning and execution of sales meetings, conventions & medical congresses
• Manage the MLR process for promotional materials from submission through field dissemination
• Run Veeva MMLR submissions, tracking, and regulatory transfers
• Ensure compliance with EMA/Swissmedic requirements
• Manage MLR timelines, prioritization, and maintain future project calendars
• Collaborate with cross-functional stakeholders to streamline MLR processes
• Coordinate Medical Congress/Convention coordination
• Develop and maintain a comprehensive commercial training curriculum
• Create training materials that enhance learning, including study guides, assessments, and competitive overviews
• Lead training for field commercial employees across various settings
• Manage the Learning Management System (LMS) and related training resource
• Manages the training of field staff on sales-related tools (ie. Veeva CRM, Concur, etc.)

Preferred Qualifications

• Master's degree
• Knowledge of SAS and/or R