Senior Director, Talent Development

Summary

Join Twilio as our next Senior Director, Talent Development and lead the talent and leadership development team. You will own the strategy, design, and execution of enterprise-wide learning and development initiatives, focusing on creating innovative and scalable programs that support employee growth and leadership development. This role requires a dynamic leader who can collaborate with cross-functional teams to foster a continuous learning culture. The first year will focus on designing a complete leadership development offering, fostering a culture of continuous learning, and operating the Learning & Development team at scale. You will report on learning outcomes and employee development progress to senior leadership. This is a remote role with occasional travel.

Requirements

• 15+ years of experience in Leadership, Talent and/or Organizational Development
• 5+ years in a leadership capacity where you created global strategies and delivered proven leadership development impact
• Strong executive presence and the ability to influence and align the executive team
• A thought leader in the leadership development field with a natural curiosity for leveraging leading edge practices across multiple fields and industries
• Extensive experience building and facilitating talent development solutions across multiple modalities
• Ability to navigate horizontally in the organization and create strong collaborative, cross-functional relationships
• Strong communication and stakeholder management skills

Responsibilities

• Lead, coach, and develop a team to create greater breadth and depth in Learning & Development programs and processes
• Design and implement pilot programs; create program vision, measurement approach, project plans, change management plans, while planning for global scalability and alignment to our Twilio Magic values
• Scope includes: Manager Development, Leadership Development, and Development for all. Report on learning outcomes, ROI, and overall employee development progress to senior leadership
• Drive data-driven development approaches for all employee segments, with emphasis on equipping our people leaders to help all Twilions thrive
• Enable digital/virtual learning through our LMS and other virtual platforms
• Build trusting relationships, work closely with HR Business Partners, People team COEs, and business leaders – tailoring learning programs from individual contributors through executives, and building or iterating on talent development processes
• Collaborate with external vendors to supplement in-house L&D initiatives and ensure the delivery of cutting-edge programs

Preferred Qualifications

• Broad global experience
• Executive coaching experience
• An MBA or masters in leadership, organizational psychology or a related field

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Twilio’s equity plan
• Corporate bonus plan
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave