Senior Engineering Manager

Summary

Join JumpCloud as a Software Engineering Manager and play a key role in the success and development of our growing international engineering teams. Guide 2-4 agile engineering teams, hire and mentor team members, and partner with other teams to build a world-class engineering organization. Drive reuse of development work, provide technical leadership, and act as a technical mentor. Proactively provide feedback to senior leadership and manage staff, assigning tasks to engineering and technical personnel. Work with Product, Sales, and management to ensure a world-class product is delivered. This remote-first position requires experience delivering complex, distributed systems, a track record in developing customer-facing software, and strong communication and leadership skills.

Requirements

• Experience delivering complex, distributed systems into production, an established track record in developing customer-facing software, technical ability, project management skills, and great communication skills with the motivation to achieve results in a fast paced environment
• 5+ years experience managing or leading multiple teams developing customer-facing software. This team will cover both SaaS and local client apps
• 5+ years managing software engineering teams as well as prior “hands on code” experience as a software engineer
• Experience in commercial software development experience in a variety of languages and operating systems technologies (Golang, C++, Python, Java, Kernels, OS libraries, etc.). JumpCloud currently uses Go, Node.js , Python, and Vue.js
• Strong communication, interpersonal, and conflict resolution skills
• Critical thinking, including the ability to pivot and try new approaches when faced with challenges
• Organizational, planning, and documentation skills
• Hands-on experience working with Agile teams including Scrum
• Experience leading geographically diverse engineering teams in today’s remote first work environment
• Proven ability to thrive in a fast-moving, team-oriented, collaborative environment
• Strong technical foundation in software engineering design principles

Responsibilities

• Engineering management for 2-4 agile teams composed of Software Engineers
• Responsible for hiring, on-boarding and mentoring a diverse team of high potential team members
• As an active member of the engineering leadership team, partnering with peers and other teams to build, lead, and inspire a world class engineering organization
• Drive reuse of development work, platforming, and consistent technical and architectural direction across projects
• Provide technical leadership and oversight of team activities in your areas of expertise
• Strong leadership skills to help technically drive and oversee projects on multiple teams from conception to completion
• Act as a technical mentor and coach to more junior engineers
• Proactively provide thoughtful feedback to more senior leadership on how vision should be shaped and defined
• Manage staff and assign tasks to engineering and technical personnel
• Work with partners in Product, Sales and management to ensure a world class product is delivered

Preferred Qualifications

• Experience operating scalable services in AWS and/or Kubernetes
• Familiarity with tools and technologies such as Kafka, IAM, SQS, Lambda, CloudWatch, Terraform, Datadog, GitHub Actions, and ArgoCD is a strong plus
• Familiarity with identity and access management (IAM), authentication protocols, device management, or directory services in a cloud-native SaaS environment is highly desirable

Benefits

Remote work, flexible hours