Senior Engineering Manager

Summary

Join ZOE, a science and nutrition company transforming health, as a Senior Engineering Manager to lead the Premium Product area. This leadership role involves shaping member experience, from pricing strategies and payment systems to captivating paywall experiences and product delivery. You will lead a cross-functional team, collaborating with various departments. The role demands technical expertise, mentorship, and a focus on delivering impactful solutions. You will champion clean code, challenge the status quo, and foster a collaborative environment. This position offers the opportunity to significantly impact personalized health and shape ZOE's engineering culture.

Requirements

• Bring a proven track record of leading a distributed, full-stack team in a fast-paced, high-growth environment
• Are the epitome of ownership and clarity. You thrive in ambiguity, turning uncertainty into decisive action
• Possess the rare gift of seamless collaboration, bridging the gap between technical concepts and non-technical stakeholders with ease
• Are a true servant leader, finding joy in elevating others and creating opportunities for them to shine
• Love to step back, reframe challenges, and uncover innovative solutions from a fresh perspective
• Are innately hands-on, ready to dive into the most complex technical challenges when duty calls
• Command exceptional communication skills, both written and verbal, making complex ideas simple and compelling
• Thrive in a dynamic product trio, collaborating seamlessly with product and design to rapidly build, test, and launch groundbreaking ideas
• Are fiercely data-driven, challenging teams to measure impact and demonstrate undeniable added value
• Exhibit an unwavering attention to detail and an unyielding commitment to delivering impeccable, high-quality code

Responsibilities

• Lead, mentor, and empower a high-performing team of 3-6 engineers, focusing relentlessly on outcomes that wow our members, not just output
• Dive deep into the codebase, championing clean code and testing best practices. Your technical expertise will inspire and guide
• Challenge scope and sequencing, finding innovative ways to accelerate delivery while strategically tackling technical debt. We expect you to be an owner, pushing boundaries across product, design, and leadership
• Elevate our engineering talent! You'll be a dedicated coach and mentor, fostering growth and ensuring our quality bar remains sky-high
• Create an environment of unparalleled psychological safety where collaboration thrives and every voice is heard and valued
• Play a pivotal role in our technical leadership team, actively shaping the vibrant ZOE engineering culture
• Build strong, trust-based relationships with stakeholders, translating their needs into a roadmap that delivers tangible value directly to our members
• Embrace the power of rapid feedback! Release small, impactful changes frequently to learn, adapt, and delight our users faster
• Think big, build smart. You'll champion scalable, maintainable, and observable systems that will gracefully evolve and meet our needs as we soar to new heights

Preferred Qualifications

• Experience or exposure to the intricacies of payment systems
• A proven ability to tackle scalability challenges (backend, data pipelines)
• Experience working hand-in-hand with Support teams, with an understanding of best practices for handling support at scale
• A background in building cutting-edge web or app applications

Benefits

• Competitive health insurance
• Parental policies
• Professional development programs
• Remote work
• Flexible work environment
• Base pay and stock options