Senior Experience Designer

Summary

Join Thoughtworks, a pioneer in integrating experience design with agile software delivery, and play an active role in delivering and designing technology projects that transform how our clients work. Collaborate with cross-functional teams to create various experience design deliverables, facilitate workshops, and develop unique design strategies. You will apply research methods, set up design hypotheses, and ensure project scope and risks are communicated effectively. Balance client and team expectations, extend expertise to teammates, and advocate experience design to the broader community. Thoughtworks offers a supportive culture with opportunities for professional development.

Requirements

• Be well versed in all things experience design with specialities in at least three additional areas such as user research, service design, digital product design, interface design, visual design or other design-related disciplines
• Be comfortable leading and advising research activities on experience design projects, employing different methods such as contextual inquiry, moderated interviews, experiments, user testing, etc
• Be an experienced storyteller able to clearly present your research methods and its findings to your stakeholders
• Bring an inspiring, unique approach to product design and love facilitating client brainstorms and internal sessions with your team
• Be happy to design solo or collaborate with designers/developers to create a wide range of experience design deliverables
• Understand the importance of stakeholder management and can easily liaise between clients and other key stakeholders throughout projects, ensuring buy-in and gaining trust along the way
• Have a knack for communicating and defining project roles to your design teammates with the ability to build confidence in others
• Have a passion for contributing to the growing experience design community at Thoughtworks through peer reviews, expanding design teams’ understanding of group dynamics and ensuring consistency in the quality of design
• Share a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential

Responsibilities

• Play an active role in the delivery and design of technology projects that transform how our clients work while developing new digital products and services
• Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes and design systems
• Facilitate workshops, develop unique design strategies for products and take part in making strategic decisions at the portfolio level
• Apply various research methods such as context analysis, moderated interviews, experiments and user tests
• Set up inspiring design hypotheses for delivery teams that consist of both Thoughtworkers and our customers
• Ensure that project scope, risks and updates are regularly assessed and communicated
• Balance client and Thoughtworker expectations by clearly communicating experience design deliverables
• Extend your expertise to teammates by supporting less-experienced designers when possible
• Advocate experience design expertise to the broader community outside of Thoughtworks, speaking at conferences, webinars, meetups and more

Preferred Qualifications

Share a portfolio link that showcases your expertise in digital products – web and mobile. Enterprise / SaaS experience in your field is preferred

Benefits

• There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys
• #LI-Remote