Element Biosciences is hiring a
Senior Field Applications Scientist

Summary

Join Element Biosciences as a Senior Field Applications Scientist to support our growing customer base in the Bay Area. This role requires a solid background in NGS sample and library prep workflows, with frequent travel to customer sites. The hired candidate will report to the Associate Director, Field Applications, and work remotely.

Requirements

• Bachelors degree with 10+ years, Masters degree with 8+ years or PhD with 5+ years in NGS library construction (a combination of experience and education may be considered)
• Experience with NGS sequencing instrument and sequencing run set up along with NGS sample and library prep workflows is preferred
• Must be highly motivated and have strong problem-solving ability
• Excellent communication and strong relationship building skills
• Highly collaborative and adaptable; able to work well within multidisciplinary teams
• Skilled in nucleic acids and protein analytical methods
• Generate high quality and reproducible wet-lab data from established protocols
• High degree of comfort navigating technical project discussions
• Must be able to work independently and as a team player
• Demonstrated account management skills

Responsibilities

• Frequently traveling to the customer site is required
• Troubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software, and instruments
• Supporting commercial team and customers in their technical applications and providing product training
• Displaying professionalism, understanding, tact, fairness, and technical knowledge in all customer interactions
• Providing strategic and competitive feedback to marketing and product development teams, and independently leads or manages beta tests at customer sites
• Working independently on significant and unique issues requiring collaboration with key decision-makers and senior managers across the organization which may impact future products, concepts, and technologies
• Assisting sales and marketing on pre and post strategic sales activities requiring both technical depth and market knowledge
• Delivering customer training and workshops, both in-person and remote
• Utilizing service CRM software to accurately identify and document customer opportunities
• Collaborating with internal partners to resolve customer issues and improve processes

Benefits

• Stock options
• Sales commission
• No cost health insurance plans
• 401k with company match
• Flexible paid time off