Senior Incident Responder

Summary

Join BlackCloak's Security Operations Team as a Senior Incident Responder! You will be a crucial part of a fast-growing company, providing objective analysis and solutions for high-profile clients. This client-facing role involves emergency onboardings, threat detection, and communication of security assessments. You'll need 2-5 years of infosec/cybersecurity analyst experience and a related degree or equivalent. BlackCloak offers a competitive salary, exceptional benefits, and a fully remote work environment within the USA.

Requirements

• 2-5 years of experience in an infosec/cybersecurity analyst role
• College degree in an Information Technology (IT/CS/CE) related discipline or equivalent experience
• Penetration and vulnerability testing experience
• Windows and macOS forensic investigation and vulnerability management experience
• Technical knowledge of operating systems such as Windows, macOS, iOS, Android, Linux
• Operate independently and efficiently to manage multiple tasks and priorities simultaneously and successfully
• Strong communication skills and ability to interface with clients
• Ability to work during Pacific, Mountain, or Central Time Zone

Responsibilities

• Interface with clients to remotely onboard them onto the BlackCloak platform
• Respond to client inquiries, alerts, incidents, and questions
• Triage cybersecurity alerts, assess the risk and deliver mitigation responses
• Run network vulnerability assessment scans of client infrastructure
• Communicate vulnerability and threat assessments to clients
• Participate in the Incident Response Program
• Be part of an on-call rotation and escalation team
• Provide post-onboarding support to clients through periodic touch points as needed in a timely and professional manner
• Participate in knowledge transfer sessions, product training and other strategic initiatives as needed
• Mentor and support Client Success and Security Team Members
• Maintain working knowledge of BlackCloak’s solutions, platform features and best practices
• This role requires occasional time on nights and weekends to address client incidents, emergency onboardings, and issues

Preferred Qualifications

• Industry recognized information security certifications
• CISSP
• GIAC
• OSCP
• Security+

Benefits

• 100% Remote Company, within the USA
• Comprehensive Medical, Dental, and Vision plans with 100% employer-paid monthly premiums for employees & 50% employer-paid monthly premiums for dependents
• Health Savings Account with company contribution for eligible medical plans
• Flexible Vacation Plan
• 10 Paid Company Holidays
• 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
• 401k with Traditional and Roth options, including employer match
• Company Equity
• Paid Parental and Pregnancy Recovery Leave
• Company and team off-sites and virtual events throughout the year
• Home office stipend