Senior Information System Engineer

Summary

Join Dynatrace as a Server Infrastructure Engineer and deploy and maintain server infrastructure and highly available solutions. You will manage virtualized infrastructure, maintain security standards, administer Microsoft Office 365, manage DNS, and maintain cloud-based storage. Responsibilities include integrating SaaS vendors, supporting user account lifecycle automation, configuring backup solutions, and collaborating effectively with diverse teams. This standalone position requires EST hours and may involve hybrid work from offices near Waltham, MA; Detroit, MI; Denver, CO; or Mountain View, CA. The role involves mentoring junior staff and developing documentation.

Requirements

• 5+ years relevant experience
• HS Diploma or GED required

Responsibilities

• Deploy and maintain server infrastructure and highly available solutions to satisfy business objectives both in the cloud and on premises
• Manage virtualized infrastructure under VMware ESXi 7/8 and Amazon EC2
• Maintain security standards, patch deployment and vulnerability remediation across server infrastructure
• Administer Microsoft Office 365 and email security products
• Manage internal and external DNS using Microsoft and 3rd party vendors
• Manage and maintain cloud based Nasuni file storage
• Integrate SaaS vendors with Azure, AD and/or Office365 including implementation of single sign on (SSO)
• Support and continue to enhance user account lifecycle automation using solutions such as Microsoft Identity Manager or Entra Identity Governance
• Configure and monitor SaaS based infrastructure backup solutions such as Cohesity and Avepoint
• Communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races
• Consistently display an outstanding customer service attitude
• Act as a business partner to multiple organizations, recommending secure processes and systems
• Develop documentation and maintain knowledge base to document solutions and define procedures
• Mentor junior staff and cross train peers and other teams on areas of expertise

Preferred Qualifications

• Bachelor's degree preferred
• Experience with Microsoft Identity
• Expert knowledge of VMware ESXi in an enterprise environment
• Detailed knowledge of Microsoft server products including (Windows Server (2016/2019/2022)
• Experience managing Microsoft Entra ID and Active Directory
• Experience working in heterogenous environments that include Microsoft and Linux servers
• Advanced Powershell automation scripting skills including interaction with REST API and/or database services
• Work as part of a team to support global operations of Dynatrace’s computer systems and applications
• Outstanding written and verbal communication skills
• Industry certifications from VMware, Microsoft or AWS highly desirable

Benefits

• Health, Dental, Life, STD, LTD, 401k, PTO
• Annual salary of $100K - $140K
• Company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan