Senior Infrastructure Engineer

Summary

Join Nava, a public benefit corporation, as a Senior Infrastructure Engineer and build scalable infrastructure for government services used by millions of Americans. You will be a technical leader on cross-functional teams, designing, implementing, and delivering services. Responsibilities include DevOps engineering, researching technical solutions, managing integrated systems, and proactively identifying and resolving issues. You will collaborate with stakeholders, build client trust, and contribute to establishing engineering norms. This role requires a minimum of 7 years of experience as an Infrastructure Engineer, a Bachelor's degree or equivalent experience, and proficiency in various technologies. Nava offers competitive benefits, including generous time off, bonuses, parental leave, a wellness program, and professional development opportunities.

Requirements

• Minimum of 7 years of experience as an Infrastructure Engineer or mix of Software Engineering
• A Bachelor's Degree (in any discipline) or four years of experience in lieu of a degree
• Experience managing different systems (e.g Windows Server, Linux CLI) and automating repetitive tasks
• Experience training and mentoring engineers
• Scripting (python, bash, etc)
• Experience designing CI/CD and other workflow automation spanning multiple systems
• Incident handling and followup (root cause analyses, etc)
• Knowledge of cloud primitives (VPC, ACL, Route Tables, Security Groups, Images)
• Experience running asynchronous jobs, e.g. using services like ECS or Lambda
• Ability to use the command line to achieve practical aims, e.g. navigating the shell; moving and downloading files from external servers; searching and parsing files for information; and running queries
• Advanced ability to contribute and update existing code and/or Infrastructure as Code
• A thoughtful, adaptive, and collaborative mindset/understanding of networks, protocols, and multi-service architectures
• Excellent written and verbal communication skills, technical and otherwise
• An interest in and familiarity with one or more of the following areas: Cloud Infrastructure, cloud architecture, IT service management, Unix/Linux, scripting, networking, or security
• Able to follow and establish, when needed, standard operating procedures
• Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired
• Candidates offered a job at Nava must have work authorization that does not require visa sponsorship, either currently or in the future. Please be aware that most of our positions require U.S. citizenship or a green card
• May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances

Responsibilities

• Dev sec ops (development, security, operations) engineering, to include building infrastructure as code and DevOps pipelines and reviewing solutions built by others on the team
• Researching and analyzing technical solutions
• Maintaining and enhancing documentation using various engineering tools
• Managing integrated systems used by the client
• Completing work received from application teams
• Proactively identifying blockers, risks, and issues, proposing solutions or escalating as appropriate
• Researching, selecting, and creating new automation tools or frameworks
• Implementing automation for a variety of cloud resources
• Designing initial architecture or changes to architecture for a project
• Documenting and communicating architecture, technical solution plans, rollout plans and project updates to stakeholders
• Collaborating with stakeholders to incorporate their feedback
• Identifying stakeholders and obtaining buy-in
• Tracking stakeholders’ technical tasks to keep the project on schedule
• Ensuring any issues or blockers that develop are addressed and resolved
• Identifying gaps and closing them
• Staying ahead of staffing issues, ensuring that hiring through subcontractors is efficient
• Escalating to program manager any concerns raised
• Building client trust by being available as a sounding board for questions or issues
• Performing code and technical reviews
• Facilitating meetings
• Establishing engineering norms and practices and ensuring compliance
• Collaborating with teammates to identify and determine solutions
• Teaching teammates how to manage time, projects and be productive
• Serving in the on call rotation
• Facilitating post-mortems after incidents
• Respond to tickets or routing tickets to the appropriate engineer
• Applying patches and updates to operating systems and libraries

Benefits

• Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits
• Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave
• Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well
• Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave
• Employee wellness program: Access our comprehensive Employee Wellness Program
• Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC
• Fertility support: Benefit from fertility support and treatment options
• Sabbatical leave: We offer a sabbatical leave program
• 401k contributions: We match 4% of your salary in 401k contributions
• Flexible work arrangements: We offer flexible work arrangements to suit your needs
• Home office setup: Receive assistance with your home office setup and a monthly phone allowance
• Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable)
• Learning and development: Access our comprehensive learning and development program
• Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license
• Equity stock options: Benefit from equity stock options
• Employee referral program: Participate in our employee referral program
• Commuter benefits: Enjoy commuter benefits
• Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance
• Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work