Senior Integration Engineer

Summary

Join Ascend Analytics as a Senior Integration Engineer and play a crucial role in integrating our software with external systems managing renewable energy assets. You will collaborate with clients and engineers, ensuring smooth integrations and providing exceptional client support. Responsibilities include scoping, designing, developing, and implementing integrations; troubleshooting issues; developing a common integration framework; and maintaining comprehensive documentation. This role requires a Bachelor's degree, 4+ years of experience in third-party integrations, strong Python proficiency, and a deep understanding of data structures and APIs. Ascend offers a competitive salary, flexible work hours, and excellent benefits.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field
• 4+ years experience in implementing third-party integrations and/or as a technical sales resource for a software product
• Strong proficiency in Python
• Extensive experience with data structures and API schemas, including an understanding of API design philosophies and patterns including common communication protocols (SOAP, REST) and data formats (JSON, XML)
• Understanding of security requirements of integration work
• Tenacity to navigate ambiguity and gather clear requirements from third-parties
• Ability to flexibly work on multiple workstreams in parallel based on sometimes tight and shifting client timelines
• Familiarity with project management to stay organized and manage, track, and communicate progress internally and externally

Responsibilities

• Collaborate with clients and third-party engineers alongside Ascend analysts, customer success, and engineers to ensure proper hand-off from sales to implementation and to understand and deliver end-to-end technical implementations of key integrations that align with client requirements
• Scope, design, develop, and implement integrations with third-party solutions and data providers
• Troubleshoot issues and evaluate new requirements as they arise, proposing effective solutions and best practices
• Develop a common framework for integrating third-party software and regularly execute a comprehensive test plan for integrations that use this framework
• Drive internal API, alerting, and QA design and development to improve efficiency, efficacy, stability, and risk management associated with third-party integrations
• Maintain comprehensive documentation of implemented solutions, configurations, and troubleshooting procedures
• Partner with the customer success team to project-manage integration work and help maintain tracking of implementation progress and status for communication to customers
• Participate as primary technical support for platform as part of teams’ weekly support rotations
• Own deployment of individual new releases as part of team’s rotation for managing new releases

Preferred Qualifications

• Familiarity with SCADA systems
• Familiarity with Azure environments and Microsoft DevOps
• Background in energy and/or electricity markets

Benefits

• Medical, dental, vision
• Short- and long-term disability
• Parental leave
• Dependent care spending account
• 401k plan
• Flexible work hours