Senior Lead Customer Due Diligence

Summary

Join Pleo's Customer Due Diligence team as a manager and help shape the future of fintech. You will collaborate with the Head of Customer Due Diligence to create a team vision, motivate and manage a team of analysts, and perform EDD reviews for high-risk corporate clients. The ideal candidate has 3-5 years of experience in EDD reviews, extensive knowledge of high-risk industries, and a deep understanding of KYC processes. Pleo offers a variety of benefits, including a Pleo card, lunch, private health insurance, 25 days of holiday, flexible work arrangements, and access to mental health and wellbeing support and LinkedIn Learning. The company values a diverse and inclusive workplace and encourages applications from all backgrounds.

Requirements

• 3-5 years of experience performing EDD reviews for corporate high risk clients
• Extensive knowledge of high risk industries and mitigation measures
• Deep understanding of the end-to-end KYC and client on-boarding processes
• Familiarity with AML/KYC regulations and industry guidelines
• Proficiency in verbal and written English. Second language will be considered an advantage
• Experience in leading and coaching a team of analysts
• Experience in working closely with other internal teams such as compliance and second line of defence
• Interest in technology and how it can make your life and work easier and more fun!

Responsibilities

• Collaborate with the Head of Customer Due Diligence in order to create an ambitious and exciting mission & vision for the team
• Motivate the team, set goals, and get people to buy into the mission
• Drive customer-centric & solution-oriented mindset
• Directly manage the Analysts of your team (which also includes hiring)
• Empower the members of your team by trusting them with tasks and projects - according to their expertise and ambitions
• Perform 1:1s with your teammates, address potential conflicts, coach & guide

Benefits

• Your own Pleo card (no more out-of-pocket spending!)
• Lunch is on us - with catering in our Copenhagen and London offices or a monthly lunch allowance paid directly together with your salary in other markets 🍜
• Private health insurance to ensure you’re fit in body and mind to do your best work
• 25 days of holiday + your public holidays
• For this role you are welcome to work from home, or come one to our available offices
• Option to purchase 5 additional days of holiday through a salary sacrifice
• We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far ❤️‍🩹
• Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
• Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶