Senior Learning Consultant

Summary

Join insightsoftware's Learning & Development team as a Learning Consultant! This role blends organizational development, communications, and consulting to build impactful learning programs. You will design and manage our product certification program, develop core learning programs, and create engaging training materials. Strong communication and project management skills are essential, along with experience in instructional design and managing certification programs. You'll also contribute to internal communications and HR initiatives. This position offers the opportunity to make a significant contribution to employee growth and development within a dynamic and growing company.

Requirements

• Bachelor’s Degree in Human Resources, Organizational Development, Instructional Design or equivalent combination of education, training, and/or experience in related field
• Minimum 3+ years of experience designing, facilitating, and developing learning programs at all levels of an organization
• Strong instructional design skills
• Experience with managing certification programs
• Experience in creating communications, newsletters, and familiarity with change management methodologies
• Must possess strong project management skills and business acumen
• Strong communication skills (both oral and written)
• Strong facilitation skills via remote learning platforms and communication technologies
• Proficient in Microsoft Outlook, Teams, PowerPoint, Excel, and Word
• Proficient with course development tools including Rise or Articulate 360, Camtasia, and voice over tools such as Eleven Labs
• Learning Management System and assessment tool experience, ideally with Workday Learning and Questionmark
• Detail-oriented, self-starter ability to work independently
• Strong problem solver with the ability to present issues clearly and provide solutions
• Ability to organize and prioritize work to meet deadlines in a dynamic, fast paced environment

Responsibilities

• Design, update and manage our product certification program to ensure the mastery at each level of certification for employees in partnership with subject matter experts
• Create and manage a project plan and communication plan for new and/or updated product learning programs and communicate status to stakeholders.  Adhere to deadlines and ensure communications are sent announcing new programs
• Report status of certification completions by employees and encourage adoption through internal marketing
• Partner with internal stakeholders to manage prioritization of the development with the needs of our partners and customers
• Responsible for core learning programs for individual contributors across the organization; leverage off-the-shelf content and create company specific content as needed
• Design and develop learning and development programs, curriculum, and processes aligned to our competencies and business goals for individual contributors across the organization
• Produce and facilitate virtual training programs as needed
• Monitor and evaluate training program’s effectiveness, success and ROI and assimilate data for metrics reporting
• Assist and partner with internal HR team in the design and implementation of programming to support initiatives such as, DEI, etc
• Manage vendor delivered courses from contract execution to delivery and evaluation
• Manage and write the bi-weekly people newsletter distributed across the organization in collaboration with HR team members.  Incorporate L&D announcements in every issue to communicate visibility of available programs and courses
• Manage the HR intranet content in collaboration with internal HR stakeholders to curate and update content on a regular basis
• Manage tuition assistance approvals and reimbursement requests as needed
• Maintain an understanding of training trends, developments and industry practices and share knowledge with L&D team
• Facilitate new hire orientation for North America new hires occasionally.  Ensure new hires feel welcomed by providing a positive onboarding experience
• Partner with our M&A Team to manage the HR onboarding process for newly acquired employees as needed

Preferred Qualifications

ATD Certification

Benefits

#LI-Remote