Fiddler AI is hiring a
Senior Machine Learning Solutions Architect

Summary

Join our team at Fiddler, a pioneer in AI Observability, and help unlock the power of AI by reducing algorithmic bias and ensuring models are transparent and ethical. As a Sales Engineer, you'll work with prospects and customers to communicate the value of Fiddler technology and ensure successful implementation.

Requirements

• 5+ years of industry experience, with a minimum of 2+ years in pre-sales or consulting
• High level of proficiency with AI techniques and tools
• Experience implementing AI solutions with deep-learning frameworks – especially for computer vision problems using PyTorch and common model architectures like ResNet and YOLO
• Strong presentation skills with a high degree of comfort speaking with executives and IT management
• Working knowledge of ML Operations and methodologies
• Familiarity with devops/infrastructure technologies, particularly Git, Docker and Kubernetes
• History of success in technical sales or solutions at the enterprise level preferred
• Strong communication skills and empathetic listener
• Ideal candidates will have proven success in managing proof of concepts (PoV) and deployment of technical products, as well as experience directly supporting or working within public sector organizations
• Legally authorized to work within the US without the need for current or future company sponsorship

Responsibilities

• Work hands-on with Federal and Commercial prospects and customers to communicate the value of Fiddler technology; from demo to implementation and ensure the successful use of the Fiddler product, including installation, model onboarding, security set up, and integration with other systems
• Work directly with the sales team to understand our customers' technical needs, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, and ultimately close deals
• Present to executives, customers, and technical teams to convey the technical vision of Fiddler and the value of our platform
• Conduct training sessions with customers and potential partners to help with knowledge transfer
• Help author and contribute to market-facing publications, documentation, and FAQs
• Build relationships with Senior Technical stakeholders, to enable them to become Fiddler advocates and power users
• Successfully facilitate scoping and delivery of Proof of Concepts
• Act as technical liaison between Fiddler product management, marketing, engineering, and customer success