Conversant Group is hiring a
Senior Managed Storage Engineer

Summary

Join Conversant Group as a Managed Storage Senior to design, implement, and manage storage solutions using Pure Storage and HPE Alletra MP. This role is 100% remote and reports to the Manager, Managed Protection.

Requirements

• 7-10 years of storage and disaster recovery experience
• Bachelor’s degree in information technology, related field, or equivalent work history

Responsibilities

• Perform engineering tasks in support of data protection services
• Experience recovering from storage snapshots and maintaining storage immutability
• Assist in and consult on client satisfaction escalations and incidents
• Coordinate team technical escalations for clients, vendors, and team members
• Draft, maintain, and evolve client and product documentation
• Install, configure, and audit data protection platforms and applications
• Review and consult on products, solutions, and client change control requests
• Regularly perform team trainings on products and services
• Collaborate on practice group operations, best practices, and service delivery methodologies
• Coordinate and facilitate knowledge sharing to and from the practice group
• Understand the client’s end goals and help create a plan to achieve them
• Perform other tasks as needed to support Data Protection Practice Group initiatives
• Participate in an on-call rotation
• Communicate effectively in any form or medium

Preferred Qualifications

• Demonstrated practical expertise in storage solutions, particularly Pure Storage and HPE Alletra MP
• Consultative knowledge of backup and disaster recovery solutions like Cohesity and Rubrik
• Manage dynamic and competitive priorities
• Organize complex technical tasks for multiple clients simultaneously
• Knowledge of information technology and managed services best practices
• Experience with service delivery in a managed services practice organization
• Experience with server, network, storage, and/or security support
• Practical application of InfoSec principles