Summary

The Managed Storage Senior role at Conversant Group is a 100% remote position that requires 7-10 years of storage and disaster recovery experience. The ideal candidate will design, implement, and manage storage solutions using Pure Storage and HPE Alletra MP, ensuring the availability and reliability of client storage. Key responsibilities include performing engineering tasks in support of data protection services, coordinating team technical escalations, drafting and maintaining documentation, and participating in an on-call rotation.

Requirements

7-10 years of storage and disaster recovery experience
Bachelor’s degree in information technology, related field, or equivalent work history

Responsibilities

Effectively design, deploy, and manage storage solutions for clients
Monitor and optimize storage performance to ensure high availability and reliability
Perform regular maintenance, upgrades, and patching of storage systems
Provide technical guidance, training, and mentorship to other engineers
Solve highly complex engineering challenges for the team while utilizing all levels of technical resources
Rapidly and effectively execute deployment of products and solutions
Lead a growing team of engineers in excellence and professionalism
Act as a liaison to the broader companywide practice group in service development and ongoing refinement
Perform engineering tasks in support of data protection services
Assist in and consult on client satisfaction escalations and incidents
Coordinate team technical escalations for clients, vendors, and team members
Draft, maintain, and evolve client and product documentation
Install, configure, and audit data protection platforms and applications
Review and consult on products, solutions, and client change control requests
Regularly perform team trainings on products and services
Collaborate on practice group operations, best practices, and service delivery methodologies
Coordinate and facilitate knowledge sharing to and from the practice group
Understand the client’s end goals and help create a plan to achieve them
Perform other tasks as needed to support Data Protection Practice Group initiatives
Participate in an on-call rotation
Communicate effectively in any form or medium

Preferred Qualifications

Pure Storage, HPE Storage, Cohesity, and Rubrik experience highly desired
Industry certifications in Microsoft, Cohesity, and VMware desired
Experience working for and within IT for various industries including the legal industry

Benefits

Remote work

Conversant Group is hiring a Senior Managed Storage Engineer