Apollo.io is hiring a
Senior Manager

Summary

Join Apollo.io as Sr. Manager of People Operations and shape the employee experience, building scalable processes that support company growth.

Requirements

• 8+ years of experience in fast-growing startups or high-performing, fast-growing larger organizations
• Leadership & Team Management: 2+ years of experience leading and mentoring a team of 5+ people, fostering collaboration and high performance
• Proven track record of building HR processes in fast-paced, scaling environments, with global operations experience
• Tech-Savvy: Comfortable with HR systems like Darwinbox, Greenhouse, Rippling, Deel, and capable of implementing tech-driven improvements
• Compliance Expertise: Strong understanding of U.S. labor laws and global regulations, especially in regions like Colombia, the Philippines, Poland, and India
• Cross-Functional Skills: Ability to collaborate effectively with departments like Finance, Legal, and IT to ensure seamless People Ops processes
• Strong Communication: Clear, concise communication skills for explaining HR policies and processes, both written and verbal
• Results-Driven: Proven ability to meet and improve operational KPIs, driving continuous process optimization
• Cultural Alignment: Embody Apollo.io’s values of Extreme Ownership, Customer Obsession, and Be All for One in daily operations

Responsibilities

• Operational Excellence & Process Improvement: Oversee People Operations, streamlining workflows to reduce manual effort and ensure efficiency
• HRIS & Systems Management: Manage HR systems (e.g., Darwinbox, Greenhouse, Rippling, Deel) to ensure smooth onboarding, payroll, benefits, and compliance
• Employee Lifecycle Management: Design and maintain a seamless employee lifecycle, from onboarding to offboarding, ensuring a high-quality employee experience
• Global Expansion & Compliance: Partner with Legal and Finance to manage international operations and ensure compliance with local regulations
• Cross-Department Collaboration: Work closely with IT, Recruiting, Finance, and Legal to align People Ops with Apollo.io’s growth and strategic goals
• Leadership: Lead and mentor a team of 10 People Operations and Recruiting Coordinators, fostering a high-performance culture and providing ongoing coaching and feedback
• Metrics & KPIs: Track and improve key People Ops metrics, including ticket response times, payroll accuracy, and overall HR efficiency
• Vendor Management: Manage relationships with key vendors (payroll, benefits, compliance providers) to ensure top-quality service for employees