LastPass is hiring a
Senior Manager

Summary

Join LastPass, a leader in password and identity management, as a Senior Manager, Commissions. This role involves managing all financial aspects of sales-related commissions, collaborating with Sales Management, Sales Operations, and Finance to ensure accurate and timely implementation and disbursement of commission plans.

Requirements

• Relevant experience in a sales commission and analytics role, preferably with prior management experience
• Previous experience as an administrator for an ICM tool (such as Anaplan, CaptivateIQ, or Callidus), with a preference for Xactly, and a proven ability to develop, plan, and administer complex compensation plans
• Experience with the Salesforce.com platform, with Xactly Connect experience considered a strong advantage
• Demonstrated intermediate to advanced competency in Microsoft Excel, including spreadsheets, analyses, dashboards, and C-Suite reporting decks
• Extensive experience and a proven track record in managing all aspects of compensation within a global organization
• We seek a professional who is reliable, committed to teamwork and stakeholder collaboration, consistently meets deadlines, and holds themselves accountable for their work
• Ability to work effectively as part of a global team across various time zones, including mentoring and leading one direct report
• Demonstrate mentorship, collaboration, and curiosity, and contribute to process improvements and problem-solving
• Ask pertinent questions to ensure success in the role
• Capable of managing large volumes of complex data under pressure with autonomy
• Accuracy is crucial for success, with a keen eye for identifying abnormalities

Responsibilities

• Serve as the Xactly administrator for the commissions technology stack, including formulas, rate tables, and complex compensation plans
• Administer and monitor sales compensation plan acceptance and compliance
• Oversee and ensure compliance with the quarterly sales certification process
• Calculate monthly incentive commissions for all sales employees, ensuring accuracy, completeness, and consistency as defined in the commission plans
• Review, reconcile, and resolve commission exceptions and data anomalies
• Collaborate with the CFO and Sales Operations Team to plan, update, and distribute compensation plans to management and sales personnel
• Perform data analysis, including SPIFs, incentives, and period comparisons of compensation plans
• Build dashboards, reporting, and analytics to serve internal and external stakeholders, including monthly monitoring of key performance indicators (KPIs)
• Play a key role in planning, testing, and validating new systems and commission-related processes
• Adhere to month-end and quarter-end deadlines by providing timely support to internal and external stakeholders, which may require extended work hours
• Communicate effectively with a high degree of professionalism
• Support compliance and internal/external audit requests by gathering support and authoring required documentation
• Provide cross-functional support to the Revenue Operations Team as needed
• Work on special projects as directed by the CFO and Revenue Operations Team leadership
• Maintain and streamline processes and procedures for optimization
• Lead global communication and education initiatives related to compensation programs, including change management activities
• Oversee end-to-end compensation projects from initial concept to successful delivery

Preferred Qualifications

• Prior experience in the SaaS/software/high-tech industry
• Experience working in a remote-centric environment with collaboration tools such as Microsoft Teams, Zoom, etc
• Proficiency with Tableau, Microsoft BI analytics, and NetSuite ERP

Benefits

• Flexible Paid time off policies including but not limited to: Monthly self-care days (12 extra paid days off annually), volunteering days
• Generous Parental leave
• Comprehensive health coverage, dependents included
• Home office setup support
• LastPass families free account up to 5 members
• Continuous learning and development opportunities