Senior Manager, Enterprise Operations & Data Delivery

Summary

Join RxVantage as a Senior Manager of Enterprise Operations and Data Delivery and coordinate people and processes to ensure efficient inbound life science client data processing. You will deliver high-quality application data and insights aligned with client business needs. This role involves building and iterating on data processing optimization, ensuring delivery calendar visibility, clarifying client requirements, creating performance metrics, maintaining client delivery sites, identifying improvement areas, and understanding RxVantage data assets. You will interface with clients to explain deliverables or clarify data needs. RxVantage transforms how medical practices engage with life sciences, connecting providers with experts to improve patient care. We are trusted by thousands of healthcare practitioners and major life science companies.

Requirements

• Have extensive horizontal leadership experience, honed interpersonal skills, and strong team leadership and multi-tasking abilities
• Possess excellent communication, interpersonal, analytical, and negotiation skills
• Have a minimum of four years of product operations, project management, or product management experience including interactions with customers
• Demonstrate a proven ability to complete projects according to outlined scope, budget, and timeline
• Have strong familiarity with project management methodologies and best practices
• Demonstrate a proven ability to roll up their sleeves, get in the weeds, and solve problems creatively and resourcefully with a strong attention to detail
• Be proficient in basic tools including G-Suite, Slack, Excel, Jira, Confluence, Miro, Lucid Charts, SQL, Snowflake

Responsibilities

• Build and iterate on processes that optimize data processing and production of deliverables
• Ensure visibility of the delivery calendar to internal stakeholders, instilling confidence, relaying status, and supporting scalability
• Ensure client requirements are clear and comprehensive
• Interface with clients from time to time to explain deliverables or clarify data requirements
• Create and implement metrics and reports to guarantee quality on-time deliverables and solid processes
• Keep client delivery sites clean, secure, and organized
• Identify areas for improvement and/or automation
• Understand RxVantage data assets

Benefits

• Competitive salary
• 100% company-paid premiums for employee’s medical health, vision, and dental plans
• Work from anywhere within the Continental U.S
• 401k matching
• Life insurance
• Flexible PTO
• 100% paid parental leave
• Post-parental leave program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period
• Charitable donation matching