Senior Manager, Partner Delivery Enablement

Summary

Join Saviynt, a leading cloud-based Identity Governance and Administration solutions provider, as a Senior Manager, Partner Delivery Enablement based in Germany. You will be responsible for partner enablement activities to ensure successful deployments and help clients achieve their goals. This includes gathering feedback, advising partners, working with internal teams, tracking project timelines, identifying risks, and creating content. You will also analyze data, identify trends, and devise strategies. The role requires strong technical and communication skills, experience in identity management, and fluency in German and English. Saviynt offers a competitive compensation package and opportunities for growth.

Requirements

• Bachelor’s/ equivalent in Engineering
• Candidates must be fluent in German with strong English language skills
• 5+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products
• Thorough domain knowledge in all areas of IAG
• User Lifecycle Management, Provisioning and Reconciliation
• Direct customer or partner interaction and management skills while building and maintaining strong relationships
• Strong technical presentation and communication skills, both verbal and written
• Ability to present and communicate at an executive level
• Must be able to thrive in a fast paced, high energy environment
• Ability to work independently, adapt quickly, and maintain a positive attitude
• Complete security & privacy literacy and awareness training during onboarding and annually thereafter
• Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy, Incident Response Policy/Procedures, Business Continuity/Disaster Recovery Policy/Procedures, Mobile Device Policy, Account Management Policy, Access Control Policy, Personnel Security Policy, Privacy Policy

Responsibilities

• Gather feedback to drive continual improvements with Saviynt processes, community tools and systems
• Understand partner’s strategic goals and advise on how to achieve them
• Feedback to partner on how they can improve their “Ways of working” based on information gathered from the field as well as internal data metrics
• Working with CSMs, TAMs and Expert Services to build a picture of a partner’s strengths and weaknesses as well as projects at risk
• Track go-live dates in your region, identify aged/deferred go-lives at risk
• For projects/go-lives at risk, identify causes and recommend possible interventions (Expert Services, Support Operations escalation, CSM/TAM ownership)
• Profile partners by geography, experience and performance to assist Partner Directors and Sales Directors with recommendations to clients. Data points include – No. of successful deployments, No. trained/certified resources, Saviynt Solutions contributions
• Monitor and measure partner’s engagement with Freshdesk, Forums, Documentation Portal, Ideas Portal and Saviynt Exchange
• From data driven analysis, identify trends at a regional and global level and devise strategies for field teams to adopt
• Attend Partner Focused events and either present on related topics or host workshops to share knowledge increase partner engagement
• Create content for quarterly Partner Newsletter that adds value to the partner’s capabilities and knowledge
• Support the Partner Director in managing the partners performance with evidential facts to enable a robust dialogue
• Challenge the Status Quo and identify areas for improvement both externally with partners and internally with functional teams
• Communicate the Saviynt vision and product roadmap
• Manage upsell and cross-sell opportunities
• Drive expansion opportunities
• Negotiating contracts and pricing

Benefits

• Competitive total rewards package
• Learning and tremendous opportunities to grow and advance in your career
• A reasonable estimate of the current range is PLN-zł 340,000 - PLN-zł 43 0,000 annually
• You may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance