STORD is hiring a
Senior Manager of Data

Summary

Join us to help empower commerce brands with the best end-to-end customer and delivery experience. Stord is looking for a Senior Manager of Data to join the data team, overseeing data pipelines, ETL processes, data analysis and reporting, and visualization processes.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience in related technical field
• At least 7+ years of experience in database administration, business intelligence, and data science, Google BigQuery, BI tools, ETL tools, and database schemas
• Strong background in developing and maintaining real-time and batch data pipelines
• Proven experience with Kafka, ElasticSearch, Redis, and building/maintaining large-scale ETL/ELT processes
• Fluency in SQL, Python, and other scripting languages
• Expertise in automation and monitoring tools, with a strong understanding of infrastructure as code principles
• Excellent problem-solving skills, with the ability to diagnose and resolve complex system problems
• Effective communication skills, capable of leading discussions and presenting technical details to a varied audience
• Experience with cloud services, preferably in a Google Cloud or hybrid environment

Responsibilities

• Design and maintain robust database solutions for PostgreSQL and Google BigQuery environments, ensuring data availability and system resilience
• Identify areas of improvement, and implement optimization of databases to ensure optimal performance and cost efficiency
• Drive and own data performance optimization, schema design, code review, SQL query tuning
• Develop self-service, automation tools to successfully enable product engineering to own database operations and reduce the need for direct database access
• Manage and scale distributed systems like Kafka for event streaming and ElasticSearch for search capabilities
• Employ comprehensive monitoring to track performance metrics and system health, using data to drive optimizations
• Collaborate with product engineering to integrate best practices in database usage into the broader architecture
• Write database documentation, including data standards, procedures, and definitions for the data dictionary
• Provide guidance and leadership in database strategy and operations, ensuring alignment with the company’s technological and business needs
• Influence the selection of appropriate database technologies based on product requirements and ensure high availability
• Lead a team of analysts, providing actionable feedback and opportunities for career growth
• Define, develop and track company-wide, standardized KPI dashboards for our Operations, Supplier Relations, Finance, Freight and Engineering teams
• Design, implement and maintain BI reporting solutions in our software product offerings
• Define, transform and structure data so that the data is ready for analysis
• Act as a thought partner for business owners, providing strong analytical recommendations based on a combination of data and broader business context
• Create data views for internal and external customers, and own data quality
• Develop a range of analytics products from exploratory data analysis to predictive and prescriptive models, guided by business priorities
• Articulate analytical findings in clear and concise deliverables, including presentations, discussions, and visualizations to inform stakeholders and validate business strategy
• Accelerate decisions made with data to help direct analysis and client communications

Preferred Qualifications

• Certifications in database management and cloud platforms
• Prior start-up experience
• Supply chain experience
• Machine learning experience

Benefits

• 401(k)
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Health Savings Account (HSA) option
• Employee Assistance Program (EAP) - Mental Health Resources
• Paid Parental Leave
• Gym Stipend
• Paid Time Off
• Paid holidays