Senior Manager, Software Engineering

Summary

Join GoDaddy's Customer Engagement Data team as an Engineering Manager and lead a team shaping the technical vision and strategy for a key customer experience platform. You will ensure the team maintains a "Shift Left" security focus, build an omni-channel delivery platform, and partner with other teams to define and implement the technical roadmap. This role requires 10+ years of engineering experience, including 5+ years in management, and a strong understanding of data platforms, AWS, and distributed systems. The position may be hybrid or fully remote, with a required three-hour overlap with the US-Pacific time zone team. GoDaddy offers a range of benefits, including paid time off, retirement savings, bonuses, health benefits, and parental leave.

Requirements

• 10+ years proven experience in engineering, with 5+ years in a managerial role
• The manager position requires a minimum three-hour overlap with team members in the US-Pacific time zone
• AWS and data platform engineering experience; a passion for data quality and platform reliability is a must!
• Demonstrated success in leading and managing high-performing engineering teams, especially across multiple regions
• Ability to thrive in a fast-paced and dynamic environment, with a passion for technology and innovation
• Designing and delivering scalable, production-quality software solutions
• Strong understanding of distributed systems and microservices architecture
• Experience with cloud platforms (AWS is a plus) and container orchestration technologies

Responsibilities

• Lead a successful team in shaping the technical vision and strategy for a platform that is a keystone to our customer experience and marketing business objectives
• Ensure our team continues with a “Shift Left” focus on security. This includes the design and development of systems that can contain sensitive customer information
• Build a true omni-channel delivery platform that supports multiple channels including transactional emails, SMS, WhatsApp, outbound phone campaigns, and more
• Partner closely with product management and other teams to define and implement the technical roadmap, setting clear project milestones that align with business objectives

Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Bonus/incentive eligibility
• Equity grants
• Participation in our employee stock purchase plan
• Competitive health benefits
• Other family-friendly benefits including parental leave