Senior Manager, Software Engineering

Summary

Join LastPass as a Senior Manager, Quality Assurance to lead a team of test engineers ensuring quality across various platforms and products. You will manage the team's career development, direct quality discussions and test planning, and oversee the overall quality health of your area. This role involves working with cross-functional teams, reporting to senior leadership, and actively participating in the software development lifecycle. You will be responsible for establishing quality standards, managing risks, and driving test automation. LastPass offers a remote-first culture, competitive compensation, flexible PTO, generous parental leave, comprehensive health coverage, and various other benefits.

Requirements

Lead and mentor a group of Manual QAs, Software Developer Engineers in Test, and Release Managers

Responsibilities

• Lead and mentor a group of Manual QAs, Software Developer Engineers in Test, and Release Managers who are embedded on Agile teams
• Ensure the team has the right competencies to deliver their projects
• Actively remove blockers to the team’s success
• Work with team members to establish and achieve goals while ensuring all team members receive continuous quality feedback
• Manage delivery and expectations around time and quality, working with stakeholders to clearly communicate expectations and needs
• Own Test Management and the testing approach for various cross-team projects and initiatives
• Guide and manage the team through challenging topics and priority shifts
• Understand customer pain-points, advocate for delivering real customer value, and be the voice for quality
• Provide metrics, KPIs and data-driven risk assessments to senior leadership that demonstrate the maturity level of quality on teams and across projects
• Be actively engaged in the full software development release cycle from requirements gathering to the final release to production
• Promote a supportive, inclusive and collaborative culture within the Test organization
• Work with stakeholders and team members to understand and validate compliance and security requirements
• Establish standards around reporting, metrics and markers of quality
• Drive the assessment and management of risks release over release with the goal of facilitating clear decision making on quality impacts to our customers
• Evaluate and provide guidance on tooling, testing methodologies and best practices
• Shepherd the team through the full test lifecycle from the requirements gathering stage to post-production release activities
• Drive ongoing test automation to support continued improvements in test and development experience
• Foster the career growth of your team members
• Be an advocate for your team, ensuring their needs are met and their voices heard
• Provide mentorship, guidance, and support to help team members thrive
• Bring structure to the team by defining clear roles, responsibilities, and processes
• Align tasks and projects with business objectives and prioritize work on the team
• Collaborate with cross-functional teams to drive successful outcomes
• Build strong internal culture of curiosity and inclusion aligned with the company culture

Benefits

• Remote-first culture
• Competitive compensation
• Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
• Generous parental leave
• Comprehensive health coverage, including dependents
• Home office setup support
• LastPass Families free account for up to 5 members
• Continuous learning and development opportunities, including an annual learning stipend to invest in your growth
• Peer-to-peer recognition through Motivosity
• Employee Assistance Program for well-being support
• Remote work stipend to support your home office needs
• Short-Term or Remote-Centric Work Arrangements for added flexibility