Senior Manager, Stablecoin Operations

Summary

Join Bitso as the Senior Manager, Stablecoin Operations and play a pivotal role in revolutionizing finance in Latin America through cutting-edge cryptocurrency solutions. You will drive operational excellence, managing processes from minting and redemption of stablecoins to fiat operations with banking partners. Leverage innovative technologies like Fireblocks to ensure secure and efficient operations. This leadership role offers the opportunity to shape the future of digital finance and contribute to Bitso's growth. You will tackle complex operational challenges and build robust systems in a fast-paced environment. The position reports to the Head of Stablecoins and requires 5+ years of experience in financial operations, with a focus on cryptocurrency or stablecoin operations. Bitso offers a remote-first work environment and a comprehensive benefits package.

Requirements

• Proven experience (5+ years) in financial operations, with a focus on cryptocurrency or stablecoin operations
• Demonstrable expertise in managing digital asset custody solutions, specifically Fireblocks, including policy configuration and operational workflows
• Strong understanding of fiat currency transfer protocols and banking operations, with a proven ability to manage relationships with banking partners
• Experience in overseeing complex, automated systems and processes, with a focus on maintaining operational integrity, driving efficiency and identifying areas for optimization
• Excellent analytical and problem-solving skills, with a track record of proactively identifying, assessing, and mitigating operational risks
• Demonstrated ability to lead and mentor a small team, fostering a collaborative and high-performing environment
• Strong communication and interpersonal skills, with a proven ability to clearly articulate complex operational processes to both technical and non-technical stakeholders and to collaborate effectively across teams
• Ability to thrive in a fast-paced, dynamic environment, demonstrating adaptability and resilience in the face of change

Responsibilities

• Ensure the successful execution of stablecoin operational initiatives, aligning with the broader Custody Division's strategic goals and objectives
• Identify, develop, and implement process improvements to enhance operational efficiency, reduce risk, and support scalability
• Generate operational reports and analyze key performance indicators to drive data-driven decisions and strategy
• Oversee the daily operational activities of stablecoin minting and redemption processes, ensuring accuracy, security, and efficiency
• Coordinate and execute fiat transfers with banking partners, including reserve management and reconciliation
• Manage and configure Fireblocks for secure and efficient stablecoin operations, including enforcing and maintaining governance rules and policies
• Monitor and ensure the integrity of automated systems and processes related to stablecoin and fiat operations, proactively identifying and addressing potential issues
• Oversee and ensure the implementation of advanced risk management and compliance strategies, ensuring all operations adhere to relevant regulatory requirements and maintain the highest standards of security and alignment with the Custody Division's risk framework
• Collaborate and manage relationships with internal Custody teams, Legal, and Compliance, external banking partners, and other stakeholders to ensure seamless integration of stablecoin operations, optimize cross-functional processes, and enhance communication
• Lead and mentor a team member, providing guidance, support, and fostering a collaborative and high-performing environment

Preferred Qualifications

Experience with custody operations and compliance frameworks is a plus

Benefits

• Me Time program, including unlimited paid time off
• Remote-first work environment
• Employee Stock Option program
• Zero trading fees through our Bitso Alpha app
• Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave
• Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina
• Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more