Senior Manager Strategy & Operations-Technology

Summary

Join M-KOPA's Technology Leadership Team and contribute to expanding financial inclusion across Africa. Your strategic leadership will directly impact millions by unlocking technology solutions for those excluded from traditional financial services. You will lead initiatives to scale the platform, launch into new countries, and empower communities with digital financial services. The role involves mission-driven strategy, immediate impact, and global recognition within a fast-growing company. You'll partner with the CTO, lead OKR setting, oversee technology operations, and drive project management for strategic initiatives. This is a fully remote role with flexible hours.

Requirements

• Strong background in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience
• Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting
• Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management
• Strategic mindset with ability to translate vision into actionable plans, combined with strong analytical and problem-solving capabilities
• Exceptional communication skills and emotional intelligence to build relationships across all organisational levels
• Bias for action with proven ability to deliver results while creating structure in fast-paced, ambiguous environments

Responsibilities

• Partner with our CTO to develop and execute technology strategy that scales across African markets
• Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams
• Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination
• Drive project management for strategic initiatives including country launches and platform scaling
• Build frameworks for team development, recruitment strategy, and organisational growth across our technology teams
• Establish data-driven decision-making processes and optimise resource allocation for maximum impact
• Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management
• Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational efficiency

Benefits

• Diverse development programs
• Coaching partnerships
• On-the-job training
• Family-friendly policies
• Prioritise well-being
• Embrace flexibility
• Fully remote role