Senior Network Automation Engineer

Summary

Join NetBrain as a Network Automation Services Engineer on our Customer Journey Team! In this role, you will be the driving force behind the adoption of our no-code automation platform within client accounts. You will work cross-functionally, developing relationships with engineers at all levels within client organizations. You'll adapt corporate strategy, design automation architecture, and lead automation development efforts. Excellent communication skills are essential for providing leadership, training, and guidance to clients and engineers. Your consultative approach will help evaluate client requirements, propose solutions, and accelerate automation objectives. You will also collaborate with various NetBrain teams and external partners.

Requirements

• Have a degree in a technical subject (STEM) or equivalent work experience preferably in a partner/post-sales services or consultant role
• Have experience collaborating with internal or external clients to translate business requirements into technical requirements
• Be knowledgeable of and experienced with networking fundamentals
• Have the ability to work both independently and as part of a team with little supervision and guidance
• Possess strong oral, written, and presentation skills

Responsibilities

• Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs
• Lead customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM data
• Analyze customer’s network technologies, existing playbooks and design documents to create automation solutions
• Train and develop customer engineers with automation knowledge to continue to automate on the NetBrain platform
• Architect and create automation for critical network operations tasks through NetBrain’s automation capabilities (Runbook, Qapp, Dataview, integrations etc.)
• Engage with existing vendor partnerships, research public domain knowledge to create automation content
• Additional responsibilities as assigned