Senior Network Automation Engineer

Summary

Join NetBrain as a Senior Network Automation Services Engineer and be a driving force behind the adoption of our no-code automation platform within client accounts. You will work cross-functionally within customer organizations, developing relationships with engineers at all levels. You will adapt corporate strategy, design automation architecture, and lead automation development efforts. Your excellent communication skills will be utilized to provide leadership, training, and guidance to clients and engineers. You will evaluate client requirements, propose solutions, and accelerate automation objectives. Collaboration with various NetBrain teams and external partners will be essential.

Requirements

• Have a degree in a technical subject (STEM) or equivalent work experience preferably in a partner/post-sales services or consultant role
• Have experience collaborating with internal or external clients to translate business requirements into technical requirements
• Be knowledgeable of and experienced with networking fundamentals
• Have the ability to work both independently and as part of a team with little supervision and guidance
• Possess strong oral, written, and presentation skills

Responsibilities

• Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs
• Lead customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM data
• Analyze customer’s network technologies, existing playbooks and design documents to create automation solutions
• Train and develop customer engineers with automation knowledge to continue to automate on the NetBrain platform
• Architect and create automation for critical network operations tasks through NetBrain’s automation capabilities (Runbook, Qapp, Dataview, integrations etc.)
• Engage with existing vendor partnerships, research public domain knowledge to create automation content
• Additional responsibilities as assigned