Remote Senior Payments Growth Analyst

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LastPass

πŸ’΅ $60k-$90k
πŸ“Remote - United States

Job highlights

Summary

Join LastPass, a leader in password and identity management, as a Senior Payments Growth Analyst. In this pivotal role, you will utilize data analytics, machine learning, and prescriptive analytics to optimize payment processes, reduce involuntary churn, and enhance customer satisfaction.

Responsibilities

  • Conduct comprehensive exploratory data analysis to identify trends and factors influencing payment success
  • Develop and deploy machine learning models to predict payment failures and proactively implement solutions
  • Utilize prescriptive analytics to provide actionable recommendations for reducing involuntary churn
  • Continuously monitor payment performance metrics and refine strategies to enhance success rates
  • Analyze transaction data to identify bottlenecks and opportunities within the customer payment journey
  • Recommend and implement alternative payment methods tailored to regional preferences with an international perspective
  • Collaborate with cross-functional teams to integrate new payment solutions and optimize existing payment infrastructures
  • Stay informed on global payment trends and technologies to ensure our offerings meet and exceed customer expectations
  • Partner with the growth marketing team to improve trial conversion and retention rates through data-driven insights
  • Leverage customer data to enhance user experience, focusing on product-led growth strategies
  • Analyze pricing models and packaging options, optimizing them based on market trends and customer behavior
  • Contribute to the development of personalized customer experiences that drive engagement and loyalty

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