Remote Senior Payments Growth Analyst
LastPass
π΅ $60k-$90k
πRemote - United States
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Job highlights
Summary
Join LastPass, a leader in password and identity management, as a Senior Payments Growth Analyst. In this pivotal role, you will utilize data analytics, machine learning, and prescriptive analytics to optimize payment processes, reduce involuntary churn, and enhance customer satisfaction.
Responsibilities
- Conduct comprehensive exploratory data analysis to identify trends and factors influencing payment success
- Develop and deploy machine learning models to predict payment failures and proactively implement solutions
- Utilize prescriptive analytics to provide actionable recommendations for reducing involuntary churn
- Continuously monitor payment performance metrics and refine strategies to enhance success rates
- Analyze transaction data to identify bottlenecks and opportunities within the customer payment journey
- Recommend and implement alternative payment methods tailored to regional preferences with an international perspective
- Collaborate with cross-functional teams to integrate new payment solutions and optimize existing payment infrastructures
- Stay informed on global payment trends and technologies to ensure our offerings meet and exceed customer expectations
- Partner with the growth marketing team to improve trial conversion and retention rates through data-driven insights
- Leverage customer data to enhance user experience, focusing on product-led growth strategies
- Analyze pricing models and packaging options, optimizing them based on market trends and customer behavior
- Contribute to the development of personalized customer experiences that drive engagement and loyalty
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