Senior Principal Strategist

Summary

Join ServiceNow as a Financial Services Insurance Strategist and collaborate with customer-centric sales teams and key internal functions to identify, calculate, and develop compelling value narratives for strategic customers. You will demonstrate how ServiceNow's solutions impact customer P&L, showcasing industry relevance and addressing customer priorities and challenges. Serve as the main point of contact for AMS-based Insurance account sales teams, connecting with senior and C-suite stakeholders to elevate messaging and experience. Closely align with account teams to cultivate strategic opportunities, build trusted relationships with customer and partner executives, and contribute significantly to revenue growth. This role involves three key areas: developing industry-relevant value strategies, driving pipeline generation and expansion through value and industry expertise, and designing value KPIs for insurance use cases and key processes. The ideal candidate possesses a unique blend of senior leadership experience in Financial Services, financial modeling acumen, and strategic consulting expertise.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• 5+ years of experience in the financial services industry with proven success in guiding strategy, operations and day to day functions
• 10+ years at a top tier consulting firm designing and driving transformational change for financial services clients
• Exceptional financial acumen and modeling skills
• Exceptional executive presentation skills – in person, on zoom, C-level
• Ability to develop trusted advisor relationships with customers and sales organizations; demonstrated ability to advise and influence senior leaders, multiple teams / departments on strategy, messaging and customer engagement
• Experience producing thought leadership content and communications
• Resourceful, self-motivated and able to prioritize independently shifting workloads in a dynamic, high growth environment
• Agile business mind; adept ability to work in a matrix organization structure with a highly distributed team, leading through influence and relationship-building
• Proven ability achieving revenue targets for an overall region and accounts, in partnership with direct account sales teams
• Superior organizational skills with ability to effectively prioritize
• Ability to travel up to 40% of the time
• Bachelors and/or Masters degree in Business, Technology, Engineering or related fields

Responsibilities

• Develop value narratives and horizons for ServiceNow’s most strategic customers that are industry relevant and compelling
• Work with account teams to identify and align ServiceNow’s extended go-to-market teams around dream big value narrative ideas
• Partner with account executives and their teams to progress pipeline by infusing value and industry expertise
• Calculate analyses for top pursuits, including value estimates and outcome-focused business cases
• Tailor storytelling and deliverables for customer audience and personas (i.e. CIO vs. line of business owner)
• Identify the value of use cases and key processes within Insurance
• Work with cross-functional teams to infuse these insights and KPIs into value models, business cases, and executive presentations