Senior Process Engineer - Cold Chain Fulfillment

Summary

Join CookUnity as a Senior Process Engineer – Cold Chain Fulfillment and play a vital role in optimizing end-to-end cold chain processes. You will evaluate and enhance workflows, develop SOPs, partner with operations leaders, create training materials, lead root cause analyses, support layout optimization, establish performance dashboards, partner with design and maintenance teams, lead Kaizen events, and train team members. This position requires a Bachelor's degree in Engineering and 5+ years of relevant experience. The ideal candidate will have a proven track record of leading large-scale process improvements and the ability to thrive in fast-paced environments. Travel is required (25-50%). CookUnity offers a competitive salary and benefits package.

Requirements

• Bachelor's degree in Engineering (Industrial, Mechanical, Supply Chain) or related STEM field
• 5+ years of hands-on experience in process engineering within cold chain, logistics, food, pharmaceutical, or fulfillment industries
• Proven track record leading large-scale process improvement initiatives in a distributed operations network
• Ability to thrive in high-velocity environments, balancing strategy with hands-on problem solving
• Willingness to travel 25–50% across CookUnity’s fulfillment sites

Responsibilities

• Evaluate and enhance cold chain fulfillment workflows to reduce quality defects including missing meals, incorrect meal placement, broken seals, and missing packages
• Develop SOPs and standard work for operation of sealing machines, sleeving stations, and other critical fulfillment equipment to improve consistency and reduce human error
• Partner with operations leaders to roll out process improvements and programs that enhance the handoff from fulfillment to logistics — including packaging validation, temperature control checkpoints, and loadout readiness
• Create training documentation and visual work instructions to standardize best practices across fulfillment centers
• Lead cross-functional root cause analysis initiatives for recurring quality or efficiency issues; implement countermeasures and follow-through audits
• Support layout optimization of fulfillment lines and cold pack areas to improve flow, reduce dwell time, and increase packaging throughput
• Establish performance dashboards and KPIs to track packaging accuracy, seal integrity, and cold chain compliance across the network
• Partner with design and maintenance teams to influence equipment upgrades and new site layouts based on observed performance gaps
• Lead Kaizen events or structured continuous improvement cycles across fulfillment centers focused on operational and quality gains
• Train and mentor site leaders and team members on process control, lean methodologies, and six sigma tools

Preferred Qualifications

• Master’s degree in Engineering, Supply Chain, or Business
• Lean Six Sigma certification (Green Belt or higher)
• Experience designing fulfillment or production layouts involving temperature-sensitive products and packaging equipment
• Proficient in data analysis tools, simulation software, and process documentation tools (e.g., Tableau, Minitab, AutoCAD, Lucidchart)
• Experience collaborating across functions (Design, Ops, Quality, Logistics) to implement enterprise-wide process changes
• Strong communication skills and ability to influence without authority

Benefits

• Health Insurance coverage
• 401k Plan
• We grow, you grow: Stock Options Plan granted on Day 1
• Eligible for a bi-annual performance bonus
• Unlimited PTO
• 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
• Paid Family leave
• Compassionate Leave: 3-5 days each time the need arises
• A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
• Personalized Spanish coach
• Awesome opportunity to join a company that is looking to change how we eat and how chefs work!