Senior Product Design Contractor

Summary

Join True Link, a mission-driven fintech company, as a remote Senior Product Design contractor for a six-month contract (August 2025-February 2026)! This part-time (20-30 hours/week) role offers the chance to contribute to a company making a real impact on people's lives. You will support feature launches, contribute to product iterations, and lead the design process for new features. The ideal candidate possesses 5+ years of senior design experience in fast-growing companies and a passion for user-centered design. This is a temporary contract with potential for future freelance work.

Requirements

• At least 5+ years of senior design experience within fast-growing companies, and agency or freelance experience preferred
• Interest in this 20-30 hour per week, temporary, contract designer opportunity and availability through February 2026
• You lead with the user! Design leads many of our research initiatives across True Link - and it all starts with the user
• Highly collaborative with EPD and other XFN stakeholders
• Good at managing stakeholder feedback and asking the right questions to understand the ask; open to iteration and good at incorporating feedback
• Comfortable navigating a large number of user types across several products; knowing the right questions to ask to make sure you understand the user need
• Able to leverage existing design patterns or take inspiration from industry best practices; we’re not at the stage where we need to reinvent the wheel or go divergent on visuals
• Great judgment and ability to interpret and apply stakeholder feedback in design

Responsibilities

• Support of feature launches that are underway with existing designs
• Support for incremental product iterations to increase customer satisfaction
• End to end design process for net new features on the H2 '25 and H1 '26 roadmap
• Quick rounds of user research to support feature development, answering open questions about requirements or trade offs
• Growth hacking to support GTM/PMF experiment workstreams with our Business Operations team