Senior Product Designer

Summary

Join Point as our Senior Product Designer and design and optimize internal tools for seamless management of our home equity investment portfolio. Collaborate with engineers, product managers, and other designers to create efficient workflows. Conduct user research to understand workflows and pain points. Design interfaces to monitor property status, detect issues, and manage investor relationships. Present design concepts to stakeholders and maintain design systems. Work in a fast-paced environment, demonstrating adaptability and a focus on delivering measurable outcomes. This role requires 4+ years of experience in product design, proficiency in Figma, and experience conducting user research. The ideal candidate will have a background in fintech or regulated industries.

Requirements

• 4+ years of experience in product design, with a focus on internal tools, enterprise software, or complex workflows
• Proficiency in Figma and a strong understanding of UX principles, interaction design, and design systems
• Demonstrated experience conducting user research, synthesizing insights, and translating them into scalable, high-impact design solutions
• Ability to craft clear user flows, wireframes, and high-fidelity designs that drive business outcomes
• Strong systems thinking and pattern recognition, with an emphasis on creating scalable, reusable design components
• Exceptional attention to detail and high standards for quality, especially when designing in regulated environments
• Proven ability to break down complex workflows and deliver intuitive, efficient solutions
• Excellent communication and collaboration skills, with the ability to align stakeholders and translate complex needs into actionable designs
• Self-motivated, adaptable, and comfortable working independently in a fast-paced, outcome-driven startup environment

Responsibilities

• Work in a fast-paced, iterative environment, demonstrating adaptability, ownership, and a strong focus on delivering measurable outcomes
• Synthesize complex business requirements and compliance needs into intuitive user experiences
• Conduct extensive user research with internal teams to deeply understand servicing and investor operations workflows, pain points, and opportunities for improvement
• Design and iterate on interfaces that help operations teams monitor property status, detect potential issues, and manage investor relationships efficiently
• Present design concepts and rationale to stakeholders, incorporating feedback and iterating quickly to refine solutions
• Create clear information hierarchies and interaction patterns that minimize errors and ensure critical tasks aren't missed
• Maintain and contribute toward design systems that promote consistency across internal tools
• Collaborate closely with product and engineering teams to ensure high-quality implementation of designs
• Facilitate workshops and feedback sessions with operations teams to validate solutions and gather insights

Preferred Qualifications

Background in fintech or regulated industries is a plus

Benefits

• Generous health benefits
• We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA)
• Unlimited paid time off
• Recharge with unlimited paid time off and 10 company holidays
• Flexible remote & onsite work
• Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ
• Fully paid parental leave
• Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL
• For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave
• In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay
• Financial wellness
• We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options
• Extra work/life benefits
• We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement