Senior Product Designer

Summary

Join OpenTable, a leading hospitality technology company, as a Senior Product Designer and lead design for key areas of our two-sided marketplace: Payments, Menus, and Integrations. You will help restaurants grow their business by enabling more transactions and unlocking more merchandizing opportunities, build and refine menu management solutions, and translate business goals into intuitive user experiences. This role requires a minimum of 5 years of professional experience in product design, experience designing for two-sided marketplaces, and strong visual and interaction skills. You will work closely with a collaborative remote team and incorporate AI into workflows to improve the design process. OpenTable offers a welcoming and inclusive environment with benefits such as paid vacation, a celebration day, an employee assistance program, and a pension fund.

Requirements

• Minimum of 5 years of professional experience in product design
• Experience designing for two-sided marketplaces
• Balancing rapid, build-to-learn experimentation with longer term, practical design thinking
• Strong visual and interaction skills
• The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user
• Incorporated AI into workflows to improve and speed up design process and outcomes
• Strong curiosity and willingness to learn from others
• An appetite and appreciation for feedback from stakeholders and peers
• Led user research and can link research findings to designs
• The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments
• Experience collaborating with product managers and engineers in an agile environment
• Strong written and verbal communication skills and can clearly articulate design decisions
• Experience working with remote teams
• Expertise in Figma and other prototyping tools

Responsibilities

• Lead design for key areas of our two-sided marketplace: Payments, Menus, and Integrations
• Payments: Help restaurants grow their business by enabling more pre-dining transactions and unlocking more merchandizing opportunities
• Menus: Build and refine our menu management solutions to help restaurants easily update, publish, and maintain their menus across various platforms
• Integrations: Be at the intersection of Partnerships and the Restaurant user — translating the value and business goals into compelling, intuitive user experiences
• Payments: Help restaurants grow their business by enabling more transactions and unlocking more merchandizing opportunities
• Identify new product enhancements driven by experiments to scale solutions across our platform
• Become an expert in restaurants’ needs by facilitating research with restaurant owners and staff
• Work closely with a smart, collaborative remote team of product designers, product managers, sales, and engineers to deliver experiences that enhance restaurant productivity

Benefits

• Paid Vacation
• One Celebration Day per calendar year
• Employee Assistance Program (EAP)
• Pension Fund