Senior Product Designer

Summary

Join Thumbtack's Matchmaking team as a Senior Product Designer and collaboratively transform complex problems into intuitive user experiences. You will own projects from inception to launch, measuring success through data and user research. This role involves significant contributions to roadmapping, feature design, and product quality, impacting both user and business objectives. You will need 6+ years of product design experience, a strong portfolio, and proven UX/UI skills. The position offers a virtual-first work model, numerous company holidays, and various other benefits. Thumbtack is committed to diversity and inclusion and provides reasonable accommodations.

Requirements

• 6+ years of overall product design experience
• Portfolio with a history of impactful projects that showcase your design process
• Demonstrate strong UX, interaction, and visual design skills along with a human-centric approach to designing products
• Ability to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentation
• A bias for action and understanding of how your work impacts users and the business
• Experience designing and implementing customer experiences that have led to measurable and sustainable growth results
• Strong cross-functional collaboration and stakeholder management skills

Responsibilities

• Design customer-centric experiences with measurable business impact
• Partner closely with fellow designers, researchers, product managers, engineers, data scientists and marketers to lead product visions, define strategies, shape the product roadmap, and develop design solutions
• Use research and qualitative data to guide design and development decisions
• Develop a deep understanding of our customers and pros while focusing on key metrics
• Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes
• Test, learn, and iterate; solve existing problems and discover new opportunities through experimentation

Preferred Qualifications

• Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms
• Experience designing for a two-sided marketplace
• Fluent prototyping in Figma

Benefits

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Library (optional use collaboration & connection hub) in San Francisco
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being