Senior Product Director, Data, Martech & Experimentation

Summary

Join Viator, a Tripadvisor company, as a Senior Product Director, leading the Data, Martech & Experimentation team. You will manage a team of Product Managers, drive strategic vision for internal platforms, build scalable capabilities, and define success metrics. This role requires extensive experience in product management, particularly within data, ML, and Martech. The position offers the flexibility to work remotely or from one of several European offices. Viator provides a competitive compensation package and various employee benefits, including flexible work arrangements, tuition assistance, travel perks, and more.

Requirements

• 12+ years of product management experience, including 5+ years in leadership roles
• Proven experience leading cross-functional teams building Data, ML, or Martech products
• Strong technical understanding of data platforms and AI-driven products
• Experience building platform products that serve internal teams across an organization
• Deep appreciation for technical requirements for platforms such as performance, availability, resilience and security
• Deep stakeholder management skills, with the ability to educate, influence, and collaborate across functions
• Hands-on experience with data tools and insights, able to extract and interpret data to drive decisions
• Experience with build versus buy decisions and experience with selecting and integrating third-party technologies
• Passion for technology; early adopter of new products
• Ability to scale teams and processes in a fast-moving, tech-driven environment
• Bias for action, able to execute and iterate quickly
• Experience in a matrixed, scaling organization, that required balancing innovation and operational maturity

Responsibilities

• Lead key initiatives across Viator’s internal platforms including Data, Machine Learning, Experimentation, Martech, and CS
• Manage a team of Product Managers across multiple platform domains, ensuring alignment and collaboration across Product, Engineering, ML/AI, and Analytics
• Drive a strategic vision for internal platforms, balancing long-term investments with immediate business needs
• Build scalable, flexible, and high-impact capabilities that drive business growth and efficiency
• Define success metrics, KPIs, and data-driven insights to optimize performance and decision-making
• Own and communicate a platform roadmap, managing competing priorities across different business objectives
• Develop strong partnerships with stakeholders, including Engineering, Analytics, Data Science, Marketing, and CS teams, to align on goals and execution
• Influence group-wide strategies, collaborating with the Tripadvisor team to ensure Viator leverages shared and distinct internal capabilities
• Advocate for the importance of internal platforms, ensuring company-wide alignment on priorities and value
• Stay ahead of industry trends in AI, ML, data, martech and automation to continuously improve internal capabilities

Preferred Qualifications

• Master’s degree in a technology or business-related field or relevant experience
• Experience in Customer Data, Customer Service tooling or Business Process Automation
• Prior experience in marketplaces, or AI-driven platforms or e-commerce
• Hands on product management experience in Martech, Experimentation, or ML Ops
• Good Understanding of Data Governance

Benefits

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity
• ���Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
• Donation matching. Give back? Give more! We match qualifying charitable donations annually
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
• Travel perks. We believe that travel is employee development, so we provide discounts and more
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
• Health benefits. We offer great coverage and competitive premiums